Link to home
Start Free TrialLog in
Avatar of cshantz
cshantzFlag for Canada

asked on

BSOD possibly related to Bsecure Cloudcare's filter? PC freezes and/or BSOD several times per day

Good Morning Folks;
Hope someone can help me out here... I have an XP Pro machine that keeps freezing and/or getting the famous blue screen of death several times per day. The BSOD error msg (see image)  User generated image mentions bsecfltr.sys which is part of the Bsecure Cloudcare that is installed on this machine. I have uninstalled/reinstalled bsecure and am still getting this issue. I also ran Malwarebytes with no problems. Any ideas what might be causing this crash? Is there a conflict with some other software? How do i tell? Any help is appreciated.
Avatar of Randy Downs
Randy Downs
Flag of United States of America image

You could try rolling back to a time when you didn't get blue screens.

In the long run it's just as easy to wipe and restore to eliminate software from the equations.

As likely as not it's hardware (e.g. plugged into USB).

If not software or an external device then CPU/mother board are candidates for Blue Screens
Avatar of cshantz

ASKER

This is not my machine, so im not sure if the roll back is an option.

As for the hardware, the BSOD always mentions BsecFltr.sys... Am i crazy to think that that might be the root of the problem?
ASKER CERTIFIED SOLUTION
Avatar of Randy Downs
Randy Downs
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of cshantz

ASKER

Great idea. I will try that and let you know.
Avatar of cshantz

ASKER

Not sure what happened to this machine. The problem seems to have corrected its self...
Avatar of cshantz

ASKER

not a complete solution.... Problem corrected its self.