Avatar of cshantz
cshantz
Flag for Canada asked on

BSOD possibly related to Bsecure Cloudcare's filter? PC freezes and/or BSOD several times per day

Good Morning Folks;
Hope someone can help me out here... I have an XP Pro machine that keeps freezing and/or getting the famous blue screen of death several times per day. The BSOD error msg (see image)  Blue Screen Error Msg mentions bsecfltr.sys which is part of the Bsecure Cloudcare that is installed on this machine. I have uninstalled/reinstalled bsecure and am still getting this issue. I also ran Malwarebytes with no problems. Any ideas what might be causing this crash? Is there a conflict with some other software? How do i tell? Any help is appreciated.
Windows XPOperating SystemsMicrosoft Legacy OS

Avatar of undefined
Last Comment
cshantz

8/22/2022 - Mon
Randy Downs

You could try rolling back to a time when you didn't get blue screens.

In the long run it's just as easy to wipe and restore to eliminate software from the equations.

As likely as not it's hardware (e.g. plugged into USB).

If not software or an external device then CPU/mother board are candidates for Blue Screens
cshantz

ASKER
This is not my machine, so im not sure if the roll back is an option.

As for the hardware, the BSOD always mentions BsecFltr.sys... Am i crazy to think that that might be the root of the problem?
ASKER CERTIFIED SOLUTION
Randy Downs

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
cshantz

ASKER
Great idea. I will try that and let you know.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
cshantz

ASKER
Not sure what happened to this machine. The problem seems to have corrected its self...
cshantz

ASKER
not a complete solution.... Problem corrected its self.