Citrix printing from presented application
We have a medical emr (presented app) onsite that maps the local default printers of the citrix clients to the servers with a session id #. We are running into an issue with a few clients not able to print. Upon further investigation the local client printer is set correctly on the pc side (we need tray2 by default). We can look at this clients printer session id # on the citrix farm and the correct printer is selected but the printer properties are wrong - (tray 1 is selected).
We hav tried numerous things. We have changed the citrix printer session id# settings to reflect the client pc side and it will not hold. We have kicked this clients session out of citrix, deleted the pc's installed printer, created a new printer port, reinstalle the printer on the pc with the correct settings, and reconnected to citrix. Still no luck.
Any suggestions? This is not happening on all devices that attach to this published app. We have opened a ticket with our EMR vendor but an answer has not been provided as of yet.
We hav tried numerous things. We have changed the citrix printer session id# settings to reflect the client pc side and it will not hold. We have kicked this clients session out of citrix, deleted the pc's installed printer, created a new printer port, reinstalle the printer on the pc with the correct settings, and reconnected to citrix. Still no luck.
Any suggestions? This is not happening on all devices that attach to this published app. We have opened a ticket with our EMR vendor but an answer has not been provided as of yet.
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basraj
One more thing, once you have created this policy, right click on it and apply it based on user or IP or device etc. Only then it will work. Also before testing, make sure user is out from all Citrix session and login fresh.
ASKER
I will give this a try. Questions: This just showed up and we have been running on this environment for 1.5 years. No updates have been done. It is only happening on 2 out of 70 clients. Is this something that shows itself right away or will all of my clients eventually see this issue?
Also, you mention creating a policy based on user, server, ip. I assume since you said user I can apply this policy to an AD group?
Also, you mention creating a policy based on user, server, ip. I assume since you said user I can apply this policy to an AD group?
If the 2 user has same rights as other users then this is a global issue which the other people didn't mind it. If the policy is already applied and only few users are having this problem with respective to certain printers, then we may have to check print drivers which will be our next step.
Yes, you can filter based on the AD groups or individual users as well.
Yes, you can filter based on the AD groups or individual users as well.
Microsoft Legacy OS
The Microsoft Legacy Operating System topic includes legacy versions of Microsoft operating systems prior to Windows 2000: All versions of MS-DOS and other versions developed for specific manufacturers and Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions, and Windows Mobile.
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