DFS Namespace

mail2clk
mail2clk used Ask the Experts™
on
I've added a new user to access the DFS Namespace by adding the username into the Folder Permissions and the access permissions. When I run the logon batch file it prompts for the username and password, I enter the user's details and I get the message invalid credentials.

All other users can access the dfs without any issues. Can someone provide guidance on how I can resolve this issue?
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Top Expert 2011

Commented:
can you do a UNC to the server share and not the DFS?  Let me know if it prompts or if it connects?
JamesSenior Cloud Infrastructure Engineer

Commented:
This could be an issue with cached credentials on the user's machine. Check in control panel and open user accounts and then advanced and click on manage passwords and if there are any passwords that are cached remove them. Then run the logon batch file.

Author

Commented:
If I do a UNC, I can connect but then says access denied when I double click on the drive.
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Top Expert 2011

Commented:
This is a permissioin issue.  Can you check the share permission on the server and make sure domain users have full control.  Check the NTFS permission on the root folder of the share and make sure the user has at least "List Folder Content" permission?  Log the user in and out, and try the UNC again from the run command   \\server\share name

Author

Commented:
The user has full control. When I run the command "not accessible. You might not have permission to use this network resource.

Author

Commented:
I have a correction \\server\share name works fine. The UNC for DFS namespace published to the Active Directory I cannot access, I get access denied.
Top Expert 2011
Commented:
You now need to check the share permission on DFS root itself

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