How can I display the current version of FLASH on the Google Chrome and Firefox browser?

SchMoke
SchMoke used Ask the Experts™
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I have a flash website that shows fine in Intenet Explorer.  When I update the flash file, it shows the new flash.  However, I go to Firefox or GoogleChrome and it displys an older vesion of the flash and I dont know why.  Can anyone help me with this?
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Try clearing your browser cache, in firefox 4 click the firefox button on the top right, mouse over history click "clear recent history" make sure cache is checked and the time frame is everything. For chrome click the wrench > history click the "edit items" link, then "clear all browser data" make sure "empty the cache" is click then hit click "clear browser data".

Then refresh the page and see if the new version of your swf is being displayed.
It's almost certainly your browsers cache. If the name of the Flash file hasn't changed, your browser may think it has the current version and therefore it thinks it doesn't need to download the file again.

Eventually, depending on your browser settings it would download the file again, but that may not automatically happen for days or weeks. You can force your browser to download the file again by clearing the browser cache.

http://www.technipages.com/google-chrome-clear-cache.html

http://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache
 

Author

Commented:
It shows the old version of the flash to first time visitors.  It must be some type of setting or something that I cannot see.
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Author

Commented:
I will check out those links to see if they work.

Author

Commented:
It's still retrieving the old flash.  The flash is updated on the website so I dont know what the problem is
What kind of hosting environment are you using is it some kind of scalable solution or mirroring solution say for example Amazon EC2 or Rackspace's cloud. Because if you are its possible that the flash file hasn't copied over to all the mirrors. I know this is a bit of a long shot, but its a thought.

Author

Commented:
How would I find that information out?  That sounds like it may be the issue.
You'll likely need to contact your hosting provider, but I'd double check that the file I'm uploading is the right one first.

Author

Commented:
Checking with them now.  I change the name of the fileeverytime I upload so it should be different.
Top Expert 2011
Commented:
The best way for you and for your clients use JavaScript timestamp when you are calling SWF

"http://www.mydomain.com/myfile.swf?" + new Date().getTime();

Its will ALWAYS loaded latest SWF file from your server without clearing cache

Author

Commented:
dgofman, where do I put that code?  I have it in the body right now.  And what is the complete line ofcode?  I am not that good with the code lol.
Top Expert 2011

Commented:
Are you using embed tags or Adobe default JavaScript file AC_OETags.js ?
James MurrellProduct Specialist

Commented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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