We help IT Professionals succeed at work.
Get Started

disk read error with unrecoverable problems

285 Views
Last Modified: 2012-05-11
An XP Pro Dell Latitude d160 laptop suddenly died. Any attempt to boot yields disk read error press ctl alt del to restart.

I booted in the recovery console and attempted chkdsk /r and chkdsk /r /p and it reported the volume appears to contain one or more unrecoverable problems.

The user's backup was run while the disk reported problems and is useless.

What is the best next step?

Is Spinrite a choice or should I just send it to a data recovery service and not play with it for fear of causing greater damage?

Comment
Watch Question
CERTIFIED EXPERT
Commented:
This problem has been solved!
Unlock 1 Answer and 6 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE