Avatar of EpicTechIT
EpicTechITFlag for United States of America

asked on 

Dell E6410 power on button doesn't work

I have a E6410 with A07 bios that does not power on by power button, or power off by holding power button. The only way to boot the laptop is to remove and reseed battery or to unplug and plug the AC back in. II have checked the BIOS settings and WAKE ON AC is disabled.

I have removed the hard drive and it still acts this way. What is the BIOS could still be controlling it?

thank you
Laptops Notebooks

Avatar of undefined
Last Comment
EpicTechIT
Avatar of EpicTechIT
EpicTechIT
Flag of United States of America image

ASKER

I did a dell chat and they think it is the system board. I will see what happens when i get it and replace it. Hopefully I will know the results in a couple of days.
Avatar of Darr247
Darr247
Flag of United States of America image

A #1 phillips driver is a must for working on Dells; most of the screw slots on them are #1 rather than the 'standard' #2 phillips size; A few on the inside are size #0.

I must say the layout of the removing/replacing parts section in the E6410 Service Manual is the poorest of any Dell service manual I've ever seen. e.g. in the procedure for the System Board, they use the same picture 4 times, though it's relevant only to step 23 (unplugging the power connector). Likewise, the page showing how to remove/replace the Display uses the same illustration 6 times, though it really indicates only the (4) screw locations that hold the LCD panel/frame in the top cover... in fact, the 2 times it's used for steps 10 and 11 it's confusing, since the screws referenced in those steps (which hold the frame on the panel) are NOT the screws called out in the image.
Avatar of Grant1842
Grant1842
Flag of United States of America image

Did you take out the battery and hold down the power button for 20s  ?
This could be your problem.
Avatar of Jackie Man
Jackie Man
Flag of Hong Kong image

There are no settings in BIOS to control the response / behaviour of the power button.

It is hardware issue.

There is a fix from the link below, but I will not recommend it to try at all.

http://www.ehow.com/how_7557940_fix-broken-power-button-laptop.html

Your Dell E6410 should be pretty new and should be still in warranty. Call Dell for service / repairs.
Avatar of Darr247
Darr247
Flag of United States of America image

That ehow link isn't really relevant.

The E6410's power button is under the palm rest assembly, and cannot be removed as shown in that article.  :-|
LatitudeE6410PalmRest.png
ASKER CERTIFIED SOLUTION
Avatar of EpicTechIT
EpicTechIT
Flag of United States of America image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of EpicTechIT
EpicTechIT
Flag of United States of America image

ASKER

chat with dell tech. worked out the solution to try 1st was system board... received and installed. laptop power button is working now.
Laptops Notebooks
Laptops Notebooks

A laptop or notebook is a portable personal computer with a clamshell form factor, suitable for mobile use. Although originally there was a distinction between laptops and notebooks, the former being bigger and heavier than the latter, there is often no longer any difference. Laptops are commonly used in a variety of settings, such as at work, in education, and for personal multimedia. A laptop combines the components, inputs, outputs and capabilities of a desktop computer, including the display screen, speakers, a keyboard, and pointing devices (such as a touchpad or trackpad) into a single unit. The device can be powered either from a rechargeable battery or by mains electricity from an AC adapter.

24K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo