HP Storageworks 1/8 G2 autoloader with Symantec Backup Exec 2010

bbrunning
bbrunning used Ask the Experts™
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I'm having problems getting this working properly. We currently have the autoloader which was originally setup to use data protector express. The original IT guy who worked here only put a trial version on the system. I have since installed Symantec Backup Exec 2010 but keep getting errors no matter what I do. I already have a full backup of the data on another server so deleting the existing tapes and starting from scratch is not a problem. Besides I'm using a different backup program anyways. I inventoried all the tapes, but if I attempt to start a backup, I just get errors.

Error                  : e0000f16 - The operation failed to acquire the minimum number of drives and media needed.
That's when I try to run a backup.

This is if I try to catalog
Error             : 800706be - 0x800706be (2147944126)
For additional information regarding this error refer to link V-79-32775-1726
In which the link takes me to page not found/available on symantecs website.

This is if I try to erase a library:
Error category    : Other ErrorsError             : 80070057 - One or more arguments are invalid

 It's been years since I run a backup system like this. I was back on veritas backup with a standard single tape drive which had to be swapped out daily. Is there a really well written tutorial on getting this configured from scratch that I could try?

Thanks in advance!
 
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Top Expert 2015
Commented:
You mention Symantec?
ftp://ftp.symantec.com/public/english_us_canada/liveupdate/
download and install lusetup.exe then run luall.exe and install all patches to your software rebooting religiously.

you need to disable removable storage manager and maybe even tape/changer devices from device manager.


also SQL embedded in symantec tends to damage .NET installation on the machine, so go with windows updates until list is clean.

Author

Commented:
I know the removable storage needs to be disabled, which it is. Also the Tape changer device needs to be in device manager otherwise it has absolutely no connection to the autoloader. It's seeing the loader but not able to write to it now.
Top Expert 2015

Commented:
You need to install UPDATES to support anything better than LTO1
Chnagers on the other hand are pretty generic.
While you are still there you can set up automatic cleaning inside autochanger (to keep hassle away from backup system)
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Top Expert 2015

Commented:
Yes - it has quite strange approach - you need to stop RSM to release changer device (with driver)
Then you need to update it's internal SCSI drivers to directly access tape drives via SCSI bus.

Author

Commented:
Looks like I spoke too soon. After the inventory was successful last night, it's not seeing all the tapes and allowing me to erase them and recreate sets to backup again.

Author

Commented:
It's not= It's now.

Author

Commented:
Thanks for getting me on the right track.
Top Expert 2015

Commented:
Enjoy the ride.

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