NEED USERS TO BE ABLE TO CHANGE THEIR PASSWORDS AFTER ENFORCING COMPLEX PASSWORD POLICY IN WINDOWS SERVER 2008 ACIVE DIRECTORY

PAULADAMSJR
PAULADAMSJR used Ask the Experts™
on
Hello all,

We have a Server running MS Server 2008, Active Directory and we have about 75 users on that domain. Our Exchange server 2008 and OWA as well as our SharePoin tare tied into that domain controller.

Lastnight, we created and enforced the password complexity policy within server 2008. This morning, the phone was ringing off the hook because users could not login.

When they would goto OWA to login, they would get their normal login prompt, but once they put their correct login info (user name and password) into the login box, it would loop them right back to asking them for their login info again. No error, nothing telling them to change their password etc.

Is their a lnk within OWA or some other link that would allow end users of this domain to change their password ? We are at a loss. We had to roll the policy back and remove it for now. But CEO is not happy. Please help ASAP.

Thanks !!
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Author

Commented:
I need to add that 90% of users are not in the office and do not have access to desktops and laptops that are attached to the network. They are all logging in remotely to their public accessable webmail or SharePoint.

PA -
Leon FesterSenior Solutions Architect

Commented:
User accounts need to be configured to force users to change the password at next logon.
http://outlookliveanswers.com/forums/p/3279/10884.aspx
http://www.powershellcommunity.org/Forums/tabid/54/aft/912/Default.aspx

Author

Commented:
Hi DVD Localboy,

I am not really sure what the two links are referencing. I am not an expert with scripting etc. What I am looking for is directions, simple, step-by-step instructions on if there is a way to accomplish what I want to do, how to do it.


As stated earlier, when we implement the complex password policy within Active Directory, it forces users who do not meet the complex password criteria to change their password. That's great if you are sitting at a workstation that is attached to the domain.

If you are John Doe working on your personal laptop from home and you go to login to our webmail (OWA) or our sharepoint sites, you get the login prompt, enter your user name and passoword, click OK and then it loops you right back to the login prompt again. Why ?

Please help. I am running out of time on this one !! :- )
Senior Solutions Architect
Commented:
Personally I've never had this issue on either OWA or SharePoint.

Links on how to configure OWA to allow Password changes.
Check if this works for OWA.
http://support.microsoft.com/kb/297121

Check if this works for SharePoint.
http://www.sharepointboost.com/passwordchange.html
TolomirAdministrator
Top Expert 2005

Commented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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