Link to home
Start Free TrialLog in
Avatar of Dan
DanFlag for United States of America

asked on

when I try to open or strat any application, it opens the "open with" dialog box

I have a windows 7 laptop that has a virus, I found the file that was the virus and deleted it.

When when ever I try to open any file, it opens up the "open with" dialog box, so I can't start any applications.  The only wayt to start an application is if I right click on the file and run as administrator, then it works, it runs the app.
When I open a word document or ap picture file, it works it opens the application up.
When I try to start word, or any application, that's when it doesn't work.
I tried to go to teh screensaver, and I get the following error:
"C:\windows\systm32\rundl32.exe"
"Application not found"

I'm stumped.

I'm running malwarebytes for malware, but it didn't find anything yet.
ASKER CERTIFIED SOLUTION
Avatar of ded9
ded9
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Dan

ASKER

thanks, i tried that, but it said that not all files were successful.
Did u try my steps and new account.


Ded9
Avatar of Dan

ASKER

I tried your steps, just didn't try a new account, let me try that, but malwarebytes is still running, so I don't want to stop it now, I have to wait until that's done running.
Avatar of Dan

ASKER

Thanks guys for your assitance, not sure exactly which one did it as I performed both, and then malwarebytes also found 2 infections, which it disinfected, so after I reboot, it's working fine now.