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nsteele84

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Outlook 2010 Crashes when New Mail Selected

Hi

I have an installation of Outlook 2010 on a Windows 7 machine. Everything has been working fine until today. Now when the user clicks on New Mail the program crashes. He can read mail but cannot create new or reply to exsting. Any ideas would be appreciated.

Thanks

Nick Steele
Outlook

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ConUladh
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ConUladh
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Have you tried running a repair  from add/remove programs or creating a new mail profile?
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nsteele84

ASKER

there is no option to repair, just change or unistall. When I try to create a new profile I get a MAPI Error
"internal mapi error the profile does not contain the requested service". If I create a new windows user and log in under that  then everything works ok.

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yobri
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Click Change in order to access Repair options.
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ConUladh
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Outlook
Outlook

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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