exchange server stopped sending out mail.recipient(s) could not be reached: The e-mail address could not be found...#5.1.0 smtp;550 5.1.0 Authentication req

gtdidea
gtdidea used Ask the Experts™
on

As of Friday afternoon the SMTP server just stopped sending out email.  emails can be received but not sent.  I am at a loss as i checked all settings, check with ISP made sure it was not on their end  as well as the domain host.  Don't know what else to do.


Your message did not reach some or all of the intended recipients.

Subject: RE: test
Sent: 5/16/2011 2:39 PM

The following recipient(s) could not be reached:

  Guy Dunn on 5/16/2011 2:39 PM
  The e-mail address could not be found. Perhaps the recipient moved to a different e-mail organization, or there was a mistake in the address. Check the address and try again.
  <paisleysolutions.com #5.1.0 smtp;550 5.1.0 Authentication required>
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®

Commented:
Check to make sure your SMTP internet connector is enabled.
Check http://www.mxtoolbox.com/blacklists.aspx to make sure you are not blacklisted.
Is your Exchange SMTP connector configured to send through DNS or are you forwarding e-mail through a Smart Host?
gtdideaComputer consultant

Author

Commented:
It is going through  DNS.
Success in ‘20 With a Profitable Pricing Strategy

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Check  spam blacklist http://mxtoolbox.com
gtdideaComputer consultant

Author

Commented:
not blacklisted.
gtdideaComputer consultant

Author

Commented:
now all emails have stopped as of yesterday at 3:30 pm.  Don't know why.

Commented:
do an nslookup from the command line
nslookup
server 4.2.2.2
set type=mx
yourdomain.com


does your mail server/spam filter show up correctly?
This is just testing the external dns


Down in the notification are when you have outlook open on a client,
hold ctrl key down and right click on the outlook icon in the systray.
select connection status
is the directory server showing connected?
Some of these you may have already tried:
Reboot server
Restart SMTP service and connectors
Re-run CEICW
Enable logging on the SMTP connector, send an e-mail, then look in the logs: probably at
%systemroot%\system32\logfiles\smtpsvc1
Computer consultant
Commented:
The exchange server just started working again.  I didn't do anything to fix it so it must have been an external issue.  They have comcast so although they say it was not them, I believe they had something to do with it.
gtdideaComputer consultant

Author

Commented:
There was nothing to do since it worked itself out.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial