winmail.dat

moses417
moses417 used Ask the Experts™
on
We have a client that when we email pdf files (not all of them but most) are getting converted to a winmail.dat file. he has tried saving the document and changing the extension to PDF and it did not work. We noticed that if we send him two PDF attachments they get converted to one winmail.dat file. any ideas what is going on and how to fix it?
Thank you
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Commented:
It is an issue with his server/client.  Winmail.dat is an encapsulation used by outlook, and his client/server do not understand it. You will see it often when sending from outlook to lotus notes.  A solution on your side is change form HTML to rich text.
Sjef BosmanGroupware Consultant

Commented:
I disagree: winmail.dat is a file in a proprietary (Microsoft) format. Blame the right party, please! ;-)

You could indeed change your format to text, but you could also advise your client to install a winmail.dat reader.

Here's one that I use: http://www.kopf.com.br/winmail/

Commented:
Having supported lotus notes I completely understand where you come from, but at the same time just about every client but Lotus can understand it :)

but in fact I did point out it was created  by outlook and is the issue.. i just point blame for technology out there not catching up... winmail.dat has been part of outlook since what Outlook XP? maybe 2000?
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Sjef BosmanGroupware Consultant

Commented:
Point taken.

I think Lotus/IBM gave up supporting Outlook as a mail client, for there were too many modifications each time MS released a new version. One consequence is that there is no more maintenance on DAMO. And another one is probably that winmail.dat's TNEF format is not (or no longer, I don't know) accepted.

Commented:
I agree completely, but when ou pretty much own the industry.. conformity is a bit of necessity... unless you happen to be IBM and raise your nose at mere users... :D
Sjef BosmanGroupware Consultant

Commented:
Ouch... Is that the monopoly argument? In a world moving towards more "Open"-ness?? Now really... Better stop here, I'd say.

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