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Maybe you can try to unplug the power cable and keep it off som time (maybe an hour)<br />
Also, if it is network conected, check if there any netwotk switches in the way and may be power them off also. check if you can ping the printer or open the printer web page.
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ping and web address didn't work. &nbsp;I'll have it unplugged and post later. &nbsp;Unfortuantely, I'm not there.
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When you say &quot;printserver&quot; do you mean a PC, or a &quot;network attachment box&quot; to which the printer is connected USB or parallel? <br />
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If the latter, you will need to check the settings of the printserver. You may need to reset it and then reassign its IP address.<br />
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If the printer has its own network i/f, can you print to it if you create a Standard TCP/IP port for it on a PC, i.e. bypassing the server?
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@David Ingledew, thanks that was the problem
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We have a new HP CP2025 that is showing ready on it's display but is actually showing offline on the printserver. &nbsp;We had a power failure Friday and this is how it is Monday. &nbsp;We've powered it off twice.<br />
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I know I can call support, but the Experts are easier. &nbsp;Any ideas.
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We have a new HP CP2025 that is showing ready on it's display but is actually showing offline on the printserver.  We had a power failure Friday and this is how it is Monday.  We've powered it off twice.

I know I can call support, but the Experts are easier.  Any ideas.

Hp color printer is offline but display shows ready

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.