troubleshooting Question

Hp color printer is offline but display shows ready

Avatar of J.R. Sitman
J.R. SitmanFlag for United States of America asked on
Printers and Scanners
6 Comments1 Solution1593 ViewsLast Modified:
We have a new HP CP2025 that is showing ready on it's display but is actually showing offline on the printserver.  We had a power failure Friday and this is how it is Monday.  We've powered it off twice.

I know I can call support, but the Experts are easier.  Any ideas.
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