troubleshooting Question

remote terminal session with windows 2003R2 server and local printer

Avatar of cyborama
cyboramaFlag for United States of America asked on
Windows Server 2003Microsoft Server OS
13 Comments1 Solution1297 ViewsLast Modified:
Hello there,

I am helping someone try to print off a document using via a remote desktop terminal setting.  The computer is being connected to windows 2003 R2 servers.  Now it appears that the printer is getting redirected on the server level to the local computer as I get the following information in the printer dialog box from the server 2003 R2 and this printer by the way is the default printer.

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Lexmark Pro900 Series (Network)(from JDNETBOOK)in session 8(terminal Server PCL Fallback)
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Here is other information in this dialog box

STATUS: Idle
TYPE: HP DeskJet 500
Where: Ts011

Now I have a Lexmark pro 900 series printer (specifically 905) and judging on the type I am assuming this server is connected to an HP DeskJet 500.

According to the IT Admin of this server they told a friend of mine (who also has to access this particular server) that it was not possible to print using there printer.

There printer by the way is the same as mine.

What I discovered when I tried to print from this server via remote desktop is that the server did seem to initially talk to my printer in that it woke my printer up and than just simply spit out one blank sheet of paper.

It would not matter if the document had 1, 2, 3 or more pages only one page would spit out of the printer and it was blank at that.

My thinking is that the system admin of this server needs to install the particular driver my printer uses onto that server in order for my printer to properly interact with this server but I am not sure if this is the solution since it seems that the printer at least communicates with the server in that it does wake up and feed one blank page out.

Anyway just trying to get some ideas of what I need to tell the system admin of this server in order to allow my perticluar printer to properly interact with their 2003 r2 server via remote desktop through their terminal session.

Thanks,

Bo

ASKER CERTIFIED SOLUTION
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