Deleting messages in Outlook Express

tincanalley
tincanalley used Ask the Experts™
on
Recently, I am unable to delete messages in Outlook express. It doesn't work if I either click on the delete button or press on delete on my keyboard. If I open the message and click on delete, then it says:
The message could not be deleted
I am using Windows XP
Is there any way to solve this?
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Commented:
this is usually caused by a corrupted deleted items.dbx

Close OE and browse to the folder containing the dbx files (C:\Documents and Settings\user profile\Local Settings\Application Data\Identities\microsoft\Outlook Express ) and rename or delete the deleted items.dbx

Open OE and you should have a new deleted items folder, you should now be able to delete messages

Author

Commented:
Thank you.
Renamed file - was over 2g.
Am now able to delete using delete button, but not using keyboard.
Any further suggestions?

Commented:
You will need to check the size of your other folders aswell, the reason being is that once your dbx files reach large sizes the whole OE becomes corrupted and starts giving issues like you are experiencing.

I would suggest downloading a tool called OETool.exe found at
http://www.oehelp.com/OETool/Default.aspx 

that will do a cleanup of all you cached files and do the neccesary repairs needed
Commented:
You will need to click button 10 it looks like a yellow F, that cleans up all the temp files that are created by OE.

That might take awhile depending on the number of files it has to delete

Author

Commented:
Remarkably, even before download that, the delete button has started to work :)

Thanks.

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