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HP Compaq 2230s USB problem

Hi Everyone,
I'm having some problems with one of our developer's laptop. when we connect a USB mouse and keyboard it won't recognize them however when I hook a USB Memory stick it recognizes it immediately. I have tried the same keyboard and mouse with a different laptop they work just fine and I tried working and different brand mouse and keyboard with the HP 2230s and it failed loading the USB drives.
So far I tried installing the Intel Chipset and did a system restore but none of them work. Any idea as how I can resolve this issue?
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8/22/2022 - Mon