laptop affected with windows tweaking utility

kurajesh
kurajesh used Ask the Experts™
on
i have an imp laptop where it is affected with windows tweaking utility.

can anyone suggest the best way to remove this forever as i have many imp files in this laptop

please assist me asap
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Always be specific. what is your version of OS, which tweak tool u used and what exactly happened after you tweaked?
kurajeshSenior Systems Analyst

Author

Commented:
sorry for not being more specific,  the os is windows vista business edition,64bit os, it is my managers laptop and now when i checked and restarted the system it straightaway goes to windows tweaking utility and start scanning. not able to cancel and after scanning it reports certian viruses.
TolomirAdministrator
Top Expert 2005

Commented:
Regarding imp(ortant) files.

Please make sure you got a valid backup from those imp files.

Though unlikely there could be malware on the laptop that bahaves strangely when being removed.

Tolomir
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kurajeshSenior Systems Analyst

Author

Commented:
checked the msconfig file but could not find the tweaking utility software  , iam just running antispyware now
Top Expert 2007

Commented:
It's one of those rogue programs.

Follow exactly what it says in this tutorial by downloading and running RKill and Shell.reg... and then running MalwareBytes which will remove it.

http://www.bleepingcomputer.com/virus-removal/remove-windows-tweaking-utility
Top Expert 2007
Commented:
Just follow what it says in the tutorial and you should be fine.

Download the renamed RKill "iExplore.exe" download link
http://www.bleepingcomputer.com/download/anti-virus/rkill


Then download Shell.reg
http://download.bleepingcomputer.com/reg/shell.reg

Once you run RKill do not reboot, then merge the shell.reg... then you should be able to download and run MalwareBytes.
and Do a Quick scan to remove windows Tweaking utility.
http://www.bleepingcomputer.com/download/anti-virus/malwarebytes-anti-malware
TolomirAdministrator
Top Expert 2005

Commented:
Still my suggestion, to make a backup before removal holds...

even though being generic ;-)
@younghv, it's my fault. i didn't read the user's comment properly. i thought he installed the windows tweak-tool and couldn't remove the tool and making all the trouble. i suggested all those keeping that  in mind.
kurajeshSenior Systems Analyst

Author

Commented:
guys, thanks a lot for your suggestions, in fact the post by  'rpggamergirl'  helped me to remove the windows tweaking tool and it helped me really. thanks a ton dude

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