troubleshooting Question

Crystal report from works then randomly stops

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ASP.NETCrystal Reports
4 Comments1 Solution540 ViewsLast Modified:

I have a problem with the crystal report viewer control when launched from an web page.

This will work absolutely fine for several days at a time on the production site, showing various reports correctly, but then they all just stop working, and present the user with a blank page when launched. Obviously the database and credentials, e.t.c do not change, the reports simply will not show until the server is restarted. I do not think it is a memory leak issue because the w3wp.exe service is not using an excessive amount of memory. I have also tried making a call to gc.collect to see if previous reports had been left in memory, but this made no difference. When it stops working, no connection is shown in SQL server activity monitor, so I don't think it's getting as far as a database query.

Developed in visual studio 2008, sql 2008 r2, crystal 2008.

My ASPX page is as per normal blank template with just this :-
<%@ Register Assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"   Namespace="CrystalDecisions.Web" TagPrefix="CR" %>

<CR:CrystalReportViewer PrintMode="ActiveX" HasCrystalLogo="False" ID="CrystalReportViewer1" runat="server" AutoDataBind="true" />

Open in new window code behind in page.load (note the helpers class just provides relevant credentials).
        Dim Report As ReportDocument
        Report = New ReportDocument

        Dim myConnectionInfo As ConnectionInfo = New ConnectionInfo
        Dim myTables As Tables = Report.Database.Tables
        Dim myTableLogonInfo As New TableLogOnInfo

        With myConnectionInfo
            .ServerName = Helpers.GetConfigSetting("CrystalDSN")
            .DatabaseName = Helpers.GetConfigSetting("DefaultDatabaseName")
            .UserID = Helpers.GetConfigSetting("DatabaseUser")
            .Password = Helpers.GetConfigSetting("DatabasePassword")
            .Type = ConnectionInfoType.SQL
        End With
        For Each myTable As CrystalDecisions.CrystalReports.Engine.Table In myTables
            myTableLogonInfo = myTable.LogOnInfo
            myTable.LogOnInfo.ConnectionInfo.AllowCustomConnection = True
            myTableLogonInfo.ConnectionInfo = myConnectionInfo
            myTable.Location = Helpers.GetConfigSetting("DefaultDatabaseName") & ".dbo." & myTable.Location
        CrystalReportViewer1.ReportSource = Report

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