troubleshooting Question

IP Change - exhcnage cannot connect

Avatar of agisthos
agisthos asked on
Exchange
7 Comments1 Solution554 ViewsLast Modified:
We were locked out of our old router. I got a new router, changed it's IP address and the starting DHCP pool to approximate to the previous router, and installed.

Client computers can connect to the servers SQL database fine, but when trying to connect or add the old exchange mailbox the following error comes up.

"The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

So I am in Exchange System Manager - what do i look for?

Here is another issue.....before I changed the routers IP address to be the same as the old router, the server would not even connect to the internet. It seemed to be blocked somehow - is that related?
ASKER CERTIFIED SOLUTION
Syed_M_Usman
System Administrator

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Top Expert 2011

The Distinguished Expert awards are presented to the top veteran and rookie experts to earn the most points in the top 50 topics.

Join our community to see this answer!
Unlock 1 Answer and 7 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros