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tonyperth
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Adobe Acrobat 8 Right Click Conversion Failing

Hello,

I have a strange issue.  My client has windows vista, Office 2003 and Adobe Acrobat 8.  If she uses the convert to pdf button on the powerpoint toolbar it converts to PDF without an issue.  If however the user right clicks on the powerpoint slideshows file and selects "Convert to Adobe PDF" she gets the following error:

Create Adobe PDF

Unable to convert PDF file.
Invalid Page range or converstion setting paramaters.

Any ideas how to fix this? error message
Adobe AcrobatWindows VistaMicrosoft PowerPoint

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tonyperth

8/22/2022 - Mon
Echo_S

Sounds to me like the add-in is having trouble picking up information when initiated from the right-click menu. Have you tried reinstalling it?
tonyperth

ASKER
Not yet, I was hoping to avoid doing that.  does Adobe have a repair feature, like office?
Echo_S

Sorry, I don't know. You could look in Windows Control Panel | Programs and Features and see if there's a Change or Repair option for Acrobat and/or the Acrobat Office add-in there.
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William Peck
tonyperth

ASKER
Still waiting for the customer to let me on their machine.
ASKER CERTIFIED SOLUTION
Jim-R

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tonyperth

ASKER
The user has never allowed me time to go on tot he machine to run this fix so I have not tried it yet.  But needed to close the question.