troubleshooting Question
Computer joined with domain can't get IP when off network
SJATechsupport
asked on
asked on
Hi all -
Here's the deal.
I have a user who has a company issued laptop that is joined with our domain.
On our network, he can get an IP address when both wired and wireless.
When he is not on our network, however, he can only get an IP address when connecting to a wireless network. When he tries to plug an Ethernet cable in, it gives him an invalid IP address. I have tried statically setting the IP address to no avail - there is no connectivity.
Any idea what could be causing this? Again, when he is on the domain, everything works fine (via DHCP and statically).
Thanks!
Here's the deal.
I have a user who has a company issued laptop that is joined with our domain.
On our network, he can get an IP address when both wired and wireless.
When he is not on our network, however, he can only get an IP address when connecting to a wireless network. When he tries to plug an Ethernet cable in, it gives him an invalid IP address. I have tried statically setting the IP address to no avail - there is no connectivity.
Any idea what could be causing this? Again, when he is on the domain, everything works fine (via DHCP and statically).
Thanks!
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 11 Comments.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.