Win XP - Icons don't execute apps any more

Tony Giangreco
Tony Giangreco used Ask the Experts™
One of our Win XP boxs got hit with a virus or spyware. When we click an icon, it asks what application to run. I was able to send that email account an email with a link to Malwarebutes and which did find a few viruses but after the quarentine, removal and reboot, the same problem exists.

How do I resolve it?
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Rebuild the Profile.

I have had this happened once before and what it was is they accidentally associated the shortcuts with a filetype and completely broke it.  the only way I was able to resolve was to rebuild the profile.
Author of the Year 2011
Top Expert 2006
Better to try to repair the existing profile.
There were probably some registry edits done by the malware.

Download and run "RogueKiller" - using all of the Menu Options (1-6). (Rogue-Killer-What-a-great-name)

You can also try these two - both safe and used by many thousands of Techs to repair this kind of damage.

Desktop return:
Top Expert 2007
gamergirl's solution should work..
djones05System Administrator

good suggestions guys...

also, try using Vipre or Kaspersky antivirus. it can repair applications and remove the viruses. the virus might have system-hidden the executable file of your applications then replaced it with the exe of the virus.

you can also use ExplorerXP to view the system-hidden exe's. then use iReset and drag the files/folders to it, so it will reset the attributes of your files.

hope it helps...

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