MS Exchange 2003 Event ID's 1022 / 7200

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An external user complained that he couldn't send an e-mail to one of our emplyees.  He received the following NDR:

From: "postmaster@mydomain.com" <postmaster@mydomain.com>
Date: 17 May, 2011 9:40:36 AM GMT+08:00
To: Daniel Peter <daniel.peter@apple.com>
Subject: Undeliverable: Our meeting
Delivery has failed to these recipients or distribution lists:
johndoe@microsoft.com

There's a problem with the recipient's mailbox. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.


I checked the event log and found the following events:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Source:            ESE
Category:      Transaction Manager
Event ID:      623

Information Store (3700) MyStorageGroup: The version store for this instance (1) has reached its maximum size of 108Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back.
Possible long-running transaction:
      SessionId: 0xBD3466A0
      Session-context: 0x00000000
      Session-context ThreadId: 0x000036B4
      Cleanup: 1

For more information, click http://www.microsoft.com/contentredirect.asp.


+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++



Source:            MSExchangeIS Mailbox
Category:      Logons
Event ID:      1022

Logon Failure on database "MyStorageGroup\Users" - Windows 2000 account INTERNAL\besadmin; mailbox /o=Microsoft/ou=First Administrative Group/cn=Recipients/cn=JDoe.
Error: -1069

For more information, click http://www.microsoft.com/contentredirect.asp.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++


We have a virtual Exchange 2003 Enterprise Server running on Windows 2003. I researched on the web but couldn't find a satisfying solution.  Any guess?  I'm a bit worried as the system is quite critical.

Errors in Eventlog
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Mohamed ElManakhlyInfrastructure Team Leader

Commented:
your clients use blackberry ? and you have a blackberry enterprise server in your domain ?

if so , do they have problems recieving mails to thier BB devices ?
Mohamed ElManakhlyInfrastructure Team Leader

Commented:

Author

Commented:
yes, we have BES in use but that works fine.  At the moment everything seems to work fine, but Exchange IS errors in the event log worry me a lot :-(

There is no account locked out and all objects have the correct permissions in respect to their mailbox.
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Mohamed ElManakhlyInfrastructure Team Leader

Commented:
"johndoe@microsoft.com"
ou=First Administrative Group/cn=Recipients/cn=JDoe.
 are all errors related to that user ?

Author

Commented:
no, there are the same errors for every user ...
Mohamed ElManakhlyInfrastructure Team Leader

Commented:
review the blackberry service account required permissions here
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02276#Task 4

Author

Commented:
Thank you GhouseAdmin, that blog seems to explain exactly my issues.  We decided to try a reboot of the Exchange Server during this weekend.  I will keep you posted if that helped out.  If not, we will try an offline defrag.

Cheers

Author

Commented:
Hi all,

I would like to thank you all for your support.  The errors appeared 2 nights and the suddenly stopped.  So the errors and warning 602 and 623 in the application event log don't appear anymore.  Therefore we decided not to restart the exchange server.

Thanks also to GhouseAdmin for the link, that was very helpful!

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