<!--- Add New Record form ---
================================ --->
<!--- query to put a list of of Request options in a dropdown box during an insert --->
<cfquery name="dropdownvalues" datasource="sspsrs">
SELECT Title_Name
FROM IssueTitles order by Title_Name
</cfquery>
<!--- query to put a list of of SSP Internal network names from the database in a dropdown box during an insert --->
<cfquery name="ddvsnetwork" datasource="sspsrs">
SELECT Network
FROM Network
</cfquery>
<cfquery name="clas" datasource="sspsrs">
SELECT Classification
FROM Classification
</cfquery>
<!--- query to put a list of "Full_names" names from the database in a dropdown box during an insert --->
<cfquery name="fname" datasource="sspsrs">
SELECT Full_name
FROM tblAdmins order by full_name
</cfquery>
<!--- query to put a list of customer "Last Names" from the database in a dropdown box during an insert --->
<cfquery name="ln" datasource="sspsrs">
SELECT distinct Last_Name
FROM Customers order by last_name
</cfquery>
<!--- query to put a list of customer "First Names" from the database in a dropdown box during an insert --->
<cfquery name="fn" datasource="sspsrs">
SELECT distinct First_Name
FROM Customers order by first_name
</cfquery>
<cfquery name="rstatus" datasource="sspsrs">
SELECT status
FROM Status
</cfquery>
<cfquery name="pr" datasource="sspsrs">
SELECT priority
FROM priority
</cfquery>
<cfoutput><a href="trackertabs.cfm?user_name=#url.user_name#&tab=2"></cfoutput>
<img src="http://127.0.0.1:8500/TicketTracking/pics/returnwc.jpg" width=60 height=60 alt="go back to service tab" border="0" /></a>
<body bgcolor="#99ccff">
<table width="100%" border="0">
<br>
<font size = 4><b><u>Add A New Service Request</u></font>
<br>
<br>
==========<Br>
* Required<br>
==========<br>
<cfoutput>
<cfform action="http://127.0.0.1:8500/TicketTracking/insertnewsr.cfm?user_name=#url.user_name#" method="Post">
<tr>
<td><br><b>* Request Type:</b></br></td>
<td><select name="Title">
<option value="">---Select Option---</option>
<cfloop query="dropdownvalues">
<option value="#dropdownvalues.title_name#">#dropdownvalues.title_name#</option>
</cfloop>
</select></td>
</tr>
<tr>
<td><br><b>* Opened Date:</b></br></td>
<td><cfinput name="Opened_Date" type="datefield" validate="date" monthnames="Jan,Feb,March,April,May,June,July,August,September,October,November,December"></td>
</tr>
<tr>
<td><br><b>* Network:</b></br></td>
<td><select name="Network">
<option value="">---Select Option---</option>
<cfloop query="ddvsnetwork">
<option value="#ddvsnetwork.network#">#ddvsnetwork.network#</option>
</cfloop>
</select></td>
<tr>
<td><br><b>* Classification <br>of Request:</b></br></td>
<td><select name="classification_of_Request">
<option value="">---Select Option---</option>
<cfloop query="clas">
<option value="#clas.classification#">#clas.classification#</option>
</cfloop>
</select></td>
</tr>
<tr>
<td><br><b>* Assigned To:</b></br></td>
<td><select name="Full_Name">
<option value="">---Select Option---</option>
<cfloop query="fname">
<option value="#fname.Full_Name#">#fname.Full_name#</option>
</cfloop>
</select></td>
</tr>
<tr> <td><br><b>* Customer <br> Last Name:</b></br></td>
<td><select name="Last_Name">
<option value="">---Select Option---</option>
<cfloop query="ln">
<option value="#ln.Last_Name#">#ln.last_name#</option>
</cfloop>
</select></td>
</tr>
<tr>
<td><br><b>* Customer <br> First Name:</b></br></td>
<td><select name="First_Name">
<option value="">---Select Option---</option>
<cfloop query="fn">
<option value="#fn.First_Name#">#fn.first_name#</option>
</cfloop>
</select></td>
</tr>
<tr>
<td><br><b>Closed Date:</b></br></td>
<td><cfinput name="Closed_Date" type="datefield" validate="date" monthnames="Jan,Feb,March,April,May,June,July,August,September,October,November,December"></td>
</tr>
<tr>
<td><br><b>* Status:</b></br></td>
<td><select name="Status">
<option value="">---Select Option---</option>
<cfloop query="rstatus">
<option value="#rstatus.status#">#rstatus.status#</option>
</cfloop>
</select></td>
</tr>
<tr>
<td><br><b>* Priority:</b></br></td>
<td><select name="priority">
<option value="">---Select Option---</option>
<cfloop query="pr">
<option value="#pr.priority#">#pr.priority#</option>
</cfloop>
</select></td>
</tr>
<tr>
<td><br><b>Description:</b></br></td>
<td><font size=2><textarea name="description" rows="5" cols="40"></textarea></td>
</tr>
<tr>
<td><br><b>Comments:</b></br></td>
<td><font size=2><textarea name="comments" rows="5" cols="40"></textarea></td>
</tr>
<tr>
<td> <br></td>
<td><cfinput type = "submit" name="insert" class="button" value = "Add New Record"
onClick="return confirm('Are You Sure You Want To Add This Record?');"></br></td>
</tr>
</cfform>
</cfoutput>
</table>
</body>
<!--- ============ INSERT RECORD FORM ====
-------------------------------------------->
<!---<cfdump var="#FORM#" label="FORM variables">--->
<cfquery name="addun" datasource="sspsrs">
SELECT user_name
FROM tblAdmins where Full_name = <cfqueryparam value="#form.full_name#" cfsqltype="cf_sql_varchar">
</cfquery>
<cfif #form.status# is 'Resolved' and #form.closed_date# is "">
<script>
alert("Please choose a closed date before closing this service request.");
self.location="http://127.0.0.1:8500/TicketTracking/addnewsr.cfm?<cfoutput>user_name=#url.user_name#</cfoutput>";
</script>
<!--- THIS IS WHERE I'M HAVING THE PROBLEM --->
<cfif #form.title# is "">
<script>
alert("You must select a Request Type!");
self.location="http://127.0.0.1:8500/TicketTracking/addnewsr.cfm?user_name=#url.user_name#";
</script>
<cfelse>
<CFQUERY NAME="insert" DATASOURCE="sspsrs">
INSERT INTO Issues (Title, Network, Classification_of_Request, Full_Name, Last_Name, First_Name,
Opened_Date, Closed_Date, Status, Priority, Description, Comments, user_name)
VALUES('#Form.title#', '#Form.network#', '#Form.classification_of_request#', '#Form.full_name#',
'#Form.Last_Name#', '#Form.First_Name#',<cfqueryparam value="#DateFormat(Form.Opened_Date, 'mm/dd/yyyy')#" cfsqltype="cf_sql_date">, <cfqueryparam value="#DateFormat(Form.Closed_Date, 'mm/dd/yyyy')#" cfsqltype="cf_sql_date">, '#Form.status#',
'#Form.priority#', '#Form.description#', '#Form.comments#', <cfqueryparam value="#addun.user_name#" cfsqltype="cf_sql_varchar">)
</CFQUERY>
<script>
alert("New Service Request has been added successfully!");
self.location="http://127.0.0.1:8500/TicketTracking/trackertabs.cfm?<cfoutput>user_name=#url.user_name#&tab=2</cfoutput>";
</script>
</cfif>
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