troubleshooting Question

webserver no longer sending email to outside sources like gmail or hotmail

Avatar of jrm213jrm213
jrm213jrm213Flag for United States of America asked on
Email ServersLinux NetworkingApache Web Server
6 Comments4 Solutions618 ViewsLast Modified:
We previously hosted our own email and have switched to a new hosted email system. When we were on our own email system our webserver was able to send mail without problem to wherever it needed. Since we switched we get the following in our mail log.

now we changed the smtp settings in php.ini and opened ports in the firewall to allow access to our hosted email server.

When I try to telnet to one of the ip's below on port 25 from the webserver, it times out.
When I try to telnet to one of the ip's below from my home on port 25 it connects.

I don't manage the servers, I manage the websites (which are no longer sending any type of email unless it is to one of our internal domains).

Is this more to do with the firewall? What needs to happen to allow these connections to go through? And why is the webserver trying to connect gmail/hotmail/yahoo etc if we have set up the smtp settings to use our hosted provider...

May 17 01:38:06 i007 postfix/error[3886]: CC0234C236: to=<>, relay=none, delay=296083, delays=295933/150/0/0.01, dsn=4.4.1, status=deferred $
May 17 01:38:06 i007 postfix/smtp[3359]: connect to[]:25: Connection timed out
May 17 01:38:06 i007 postfix/smtp[3366]: connect to[]:25: Connection timed out

Open in new window


Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 4 Answers and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 4 Answers and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros