troubleshooting Question

Configure SSL certificate on Exchange 2003 for active sync

Avatar of BeerTime
BeerTimeFlag for Canada asked on
12 Comments2 Solutions926 ViewsLast Modified:
Hi everyone,

We have an Exchange 2003 Standard, SP2 configured to use Active Sync for iPhone.  We also have OWA enabled on the same Exchange server to use SSL certificate from VeriSign.  Please see the Default, Exchange and Microsoft-Server-Activesync virtual directory IIS configurations below.

Exchange Default Web Site
•      Secure Communications = Require SSL NOT ticked

Exchange Virtual Directory
•      Authentication = Integrated & Basic
•      Default Domain = NetBIOS domain name
•      IP Address Restrictions = Granted Access
•      Secure Communications = Require SSL NOT ticked

Microsoft-Server-Activesync Virtual Directory
•      Authentication = Basic
•      Default Domain = NETBIOS domain name
•      IP Address Restrictions = Granted Access
•      Secure Communications = Require SSL and Require 128-Bit Encryption IS ticked
•      Client certificate = Ignore client certificates

The Verisign SSL certificate is installed on the IIS default folder and OWA is using the certificate without a problem.

Question: When I configure iPhone with Exchange, it is not giving me a prompt to accept the certificate on the iPhone.  But it only authenticate  if SSL is enabled on the iPhone.  How do I confirm if the VeriSign                                                 certificate is used on the iPhone when connecting to Exchange? Am i missing any steps?

Thanks you so much for all you help in advance!!
Justin Durrant
Sr. Engineer - Windows Server/Virtualization

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