troubleshooting Question

Who opened an exchange email

Avatar of rpartington
rpartingtonFlag for United Kingdom of Great Britain and Northern Ireland asked on
ExchangeWindows Server 2003Windows Server 2008
7 Comments2 Solutions372 ViewsLast Modified:
I dont know of anyway of doing this hence throwing it out to everyone.

Exchange 2003 SP2 on a 2003 box.
A Shared mailbox accessed by numerous members of staff.
Does anyone know of a way to tell who opened and email at a certain time.
This is just too tell who may have read an email but not responded to the request within the email.
Ie I come along read the email but dont respond to it.
You come along notice the email has being read but assume that because it shows as read that someone has acted on the request.
I know you can reset them to unread, but this is not a reliable solution and these email requests are extremely important. As we all get distracted during the day and forget to carry out a task. We need a way of seeing who opened an email if it was not responded too.
Shabarinath TR
Infrastructure Architect

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