Avatar of rpartington
rpartingtonFlag for United Kingdom of Great Britain and Northern Ireland

asked on 

Who opened an exchange email

I dont know of anyway of doing this hence throwing it out to everyone.

Exchange 2003 SP2 on a 2003 box.
A Shared mailbox accessed by numerous members of staff.
Does anyone know of a way to tell who opened and email at a certain time.
This is just too tell who may have read an email but not responded to the request within the email.
Ie I come along read the email but dont respond to it.
You come along notice the email has being read but assume that because it shows as read that someone has acted on the request.
I know you can reset them to unread, but this is not a reliable solution and these email requests are extremely important. As we all get distracted during the day and forget to carry out a task. We need a way of seeing who opened an email if it was not responded too.
ExchangeWindows Server 2003Windows Server 2008

Avatar of undefined
Last Comment
rpartington
Avatar of rpartington
rpartington
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

By not responded too I mean its later found that an email was opened but never acted upon. So we need to know who actually first opened that email.
SOLUTION
Avatar of itsmein
itsmein
Flag of India image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
This article explains a couple ways of tracking mailbox usage but not sure if it will help with what you need: http://www.msexchange.org/tutorials/auditing-mailbox-access-exchange-system-manager-event-viewer.html

Avatar of Shabarinath TR
Try Quest Change auditor. It will clearly tell you who opened which mail at what time from which computer etc.

Good luck
Shaba
ASKER CERTIFIED SOLUTION
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
Avatar of ckeshav
ckeshav

In the Exchange 2003 system Manager you can view the Last Logon details of of the Mailbox, this might be of little help to you
Avatar of rpartington
rpartington
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

thanks for confirming what i suspected as ive never come across anything free or built in that comes close to what we require. looks like paid for solution i have come across quest for ad migrating but not for this so thanks for that shaba. will award points tomorrow uk time as at home now. thanks again for confirming what i suspected.
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

213K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo