Image in word template gets resized on some computers

newgentechnologies
newgentechnologies used Ask the Experts™
on
One word template contains a lot of text and several images. This template is downloaded, edited for the company, then put on the server in a read-only directory where employees can access it, but not make any changes to it. Last week, the template changed slightly, one of the images became slightly larger on all computers but the workstation it was created on. On that computer, the template looks normal.

All the computers are running word 2007 with all the latest updates.

Any thoughts?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Top Expert 2011

Commented:
I find that different setting like default printer, screen resolution, etc can make a difference between computers.

Are you truly creating a Word template (.dotx or .dotm or .dot)?


 

Author

Commented:
Yes, the template is a .dot file.
GrahamSkanRetired
Top Expert 2012

Commented:
Is it a 'floating' or an inline shape?

How much has the image changed? You could get the sizes in points with one of these snippets

Sub ShSize()
    MsgBox Selection.ShapeRange(1).Width
End Sub

Sub ILShSize()
    MsgBox Selection.InlineShapes(1).Width
End Sub

Open in new window

Microsoft Azure 2017

Azure has a changed a lot since it was originally introduce by adding new services and features. Do you know everything you need to about Azure? This course will teach you about the Azure App Service, monitoring and application insights, DevOps, and Team Services.

Hi newgentechnologies,

Are the images in the header/footer, or in the document itself?

If they are only in the header/footer, the problem can be resolved easily.

PaulS

Author

Commented:
The image is in the document. I just compared the two on two different workstations. One displays correctly and the other does not. Both images are the same size, it only looks like it's different. So there must just be a setting in word that is somehow changing how it is viewed.
GrahamSkanRetired
Top Expert 2012

Commented:
Word is printer-oriented. Do they print differently? If so, in what way? It may be an inevitable adjustment to the current situation.
If your screens are not at the optimal resolution, then you will get image deformation ON THE SCREEN, but not in the printed document...

Author

Commented:
They do print differently. The problem is an image on one page appears to get larger (though upon looking at the actual size, they are the same), and it pushes a footnote down onto the next page on some computers. Yet they're using the exact same template.
That IS strange - I don't  think I can be of further help ;-(
Retired
Top Expert 2012
Commented:
You haven't given us much idea about what sort of percentage the difference is, however because Word is designed to print according to formatting rules, there can be slight differences in different environments, especially if there are different printer drivers (as PaulSauve mentioned). Differences between installed font file versions can also affect the precise layout.

There is no attempt to maintain the positions of line folding and soft page breaks. These information is not recorded in the document file. However, if a Footnote gets printed on the wrong page, i.e. apart from the referenced text, than that is definitely wrong.

Author

Commented:
Looks like there isn't really a solution for this but to change the template so it displays correctly on the majority of the workstations.
GrahamSkanRetired
Top Expert 2012

Commented:
Don't forget that there are some optional rules about formatting (e.g. 'Keep with next') that can be applied if you have a positive requirements regarding pagination.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial