troubleshooting Question

Cannot use Canon iRC2380 as remote printer

Avatar of mikeabc27
mikeabc27 asked on
Remote AccessWindows VistaWindows OS
10 Comments1 Solution1347 ViewsLast Modified:
An HP colour laserjet died yesterday leaving the user (on Vista Biz A) with a Canon iRC2380 A3 printer which is all that is really needed.

The user needs to RDP into another PC (Vista Biz B) 50 miles away and print out accounts documents, however, we cannot see the Canon printer on Vista Biz B.

I've downloaded and installed the Canon drivers but still can't see it.

Thanks in advance for any ideas.
ASKER CERTIFIED SOLUTION
ShareefHuddle

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