troubleshooting Question

bios can't load when hard drive connected

Avatar of bsjld
bsjld asked on
HardwareMicrosoft Legacy OSWindows 7
19 Comments6 Solutions277 ViewsLast Modified:
I am a tech guy for a small company and a user called me and thinks she had a virus.  but said when she came in the morning, the system was stuck on the HP screen (where it asks to press 10, F2 etc) to enter bios etc.  

When i disconnect the drive, I can enter the bios, but only when I connect it again, it doesn't allow me to get into bios or any other setting.  it does not event get as far as to show the windows splash screen.  Helps.
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