Websites print as Jibberish sometimes

mfriend
mfriend used Ask the Experts™
on
Websites print as Jibberish sometimes. See attached. This just started happening. No new equipment. Has worked fine in the past. Using WIN XP and a Canon All in One Printer Jibbersih0001.PDF
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
cycle power on the printer & kill all existing print jobs to it.

Author

Commented:
That didn't help. I even pulled out the ac cord to the printer and waited 10 seconds
I'd try updating the driver. Otherwise you may have hardware issues. I assume all print jobs are gibberish.
Bootstrap 4: Exploring New Features

Learn how to use and navigate the new features included in Bootstrap 4, the most popular HTML, CSS, and JavaScript framework for developing responsive, mobile-first websites.

Author

Commented:
Only some websites are gibberish. Word docs are fine, etc.
It could be the actual browser? Depending on what you are using try another. i.e. Internet Explorer, Google Chrome, Mozilla Firefox, Safari, GreenBrowser?

Also maybe check/re-install java?

Author

Commented:
Problem is unique to Firefox 4.0.1 which I installed recently as an update.
Either roll it back or use alternative, it looks like 4.0 was also affected. Looks like they've messed us the rastering - They've not responded to anything on their forum from what I see, HP have though.

http://support.mozilla.com/oc/questions/818644

http://h30434.www3.hp.com/t5/Home-Web-Printing/HP-Smart-Web-Printing-4-6-is-incompatible-with-Firefox-4-0-1/td-p/659045

http://support.mozilla.com/en-US/questions/815288

Author

Commented:
How do I roll it back?

To what version?
3.6.7 off the top off my head? As for rolling back, not sure...aha!

http://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox

Author

Commented:
Basically the expert helped me determine that it was a Firefox 4 update problem. I uninstalled it and reinstalled version 3.6 and all printing is fine now

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial