SAS Adapter Failure on Windows 2008 Server - HP DL380 G7

MOPUser
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We experienced a SAS Adpater Failure on a Windows 2008 server with 4 logical drives configured.

Logical Drive 0 is the OS. We have ordered a replacement card from HP.

What steps do we need to follow to ensure that we do not lose data once we replace the card?

The data we are really concerned about is on the other logical drives.

Also, is it possible to move the two drives for the OS to another DL380 G7 with a different controller and build from there?

Any comments would be appreciated

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DavidPresident
Top Expert 2010

Commented:
Nothing, the HP card will "learn" the config.

Author

Commented:
OK, that's best case scenario. What options do we have if this does not work?

Can we re-locate the drives to another server which would have an on-board controller?

What steps are required to ensure that the OS detects the new card type?

I am trying to ensure we have a plan B in case Plan A fails or the card does not arrive on schedule as time is against us on this one.

DavidPresident
Top Expert 2010

Commented:
Backup.  Yes, the controllers also support drive roaming.  The online smartarray controller documentation pretty much answers every one of those questions in detail.  You can just go to support.hp.com  type in the model of the computer and dig up the controller documentation.  
Top Expert 2014
Commented:
One thing to add, if you have battery backed write cache that has valid data in it you should transport that to the new controller. The cache for the P410i is exactly the same as for the P410 so that applies even if you have an onboard controller failure and are fitting a PCIe controller to replace it. Do not disconnect the controller from the cache or it'll forgot what was in it. It'll forget the content in 72 hours anyway so leave the faulty server powered on if you can, flash backed cache doesn't have to be kept powered on.

There's probably a video on how to transport the cache on HP's website here - http://h20464.www2.hp.com/csr.htm?prodSeriesId=4091412 (HP cheat on the videos, they use a proper screwdriver rather than the pathetic T10/T15 tool that is included with the server).

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