troubleshooting Question

Question regarding outlook calendar invite behavior

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sheldondbrown asked on
OutlookMicrosoft OfficeExchange
6 Comments1 Solution437 ViewsLast Modified:
Hello EE - I would like some assistance if possible.

We are in the middle of a migration.  Our exchange migration is done and there were some issues, mostly ironed out.  I have one problem listed below that I can't figure out how to resolve.



Here is a synopsis of what the user expected: (pre migration)

User receives an invite to a meeting.  She does not intend to be present at the meeting.
Outlook (by design) places the invite as "tentative" in her calendar if she does not explicitly responds.
User deletes invite while NOT making any response at all.
Corresponding "tentative" invite remains in calendar.


Here is a synopsis of what is happening now: (post migration)

User receives an invite to a meeting.  She does not intend to be present at the meeting.
Outlook (by design) places the invite as "tentative" in her calendar if she does not explicitly respond.
User deletes invite while NOT making any response at all.
Corresponding "tentative" invite is REMOVED from the calendar.

User is not exactly sure when this behavior started but the following things have changed since she remembers it last:

(premigration -> post migration)

Outlook 2007 -> Outlook 2007
Exchange 2003 -> Exchange 2010
AD 2003 -> AD 2010

We are running Windows XP SP3 on all of our workstations.  Neither the workstations nor the users have been migrated to AD 2010 yet.  There is a trust relationship between AD2003/AD2010 (the new Exchange server lives on 2010 / the workstations and most of the servers still live in AD2003.

The user would like to return Outlook post migration behavior BACK to pre-migration behavior.

Any thoughts would be greatly appreciated.
ASKER CERTIFIED SOLUTION
sheldondbrown

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