sheldondbrown
asked on
Question regarding outlook calendar invite behavior
Hello EE - I would like some assistance if possible.
We are in the middle of a migration. Our exchange migration is done and there were some issues, mostly ironed out. I have one problem listed below that I can't figure out how to resolve.
Here is a synopsis of what the user expected: (pre migration)
User receives an invite to a meeting. She does not intend to be present at the meeting.
Outlook (by design) places the invite as "tentative" in her calendar if she does not explicitly responds.
User deletes invite while NOT making any response at all.
Corresponding "tentative" invite remains in calendar.
Here is a synopsis of what is happening now: (post migration)
User receives an invite to a meeting. She does not intend to be present at the meeting.
Outlook (by design) places the invite as "tentative" in her calendar if she does not explicitly respond.
User deletes invite while NOT making any response at all.
Corresponding "tentative" invite is REMOVED from the calendar.
User is not exactly sure when this behavior started but the following things have changed since she remembers it last:
(premigration -> post migration)
Outlook 2007 -> Outlook 2007
Exchange 2003 -> Exchange 2010
AD 2003 -> AD 2010
We are running Windows XP SP3 on all of our workstations. Neither the workstations nor the users have been migrated to AD 2010 yet. There is a trust relationship between AD2003/AD2010 (the new Exchange server lives on 2010 / the workstations and most of the servers still live in AD2003.
The user would like to return Outlook post migration behavior BACK to pre-migration behavior.
Any thoughts would be greatly appreciated.
We are in the middle of a migration. Our exchange migration is done and there were some issues, mostly ironed out. I have one problem listed below that I can't figure out how to resolve.
Here is a synopsis of what the user expected: (pre migration)
User receives an invite to a meeting. She does not intend to be present at the meeting.
Outlook (by design) places the invite as "tentative" in her calendar if she does not explicitly responds.
User deletes invite while NOT making any response at all.
Corresponding "tentative" invite remains in calendar.
Here is a synopsis of what is happening now: (post migration)
User receives an invite to a meeting. She does not intend to be present at the meeting.
Outlook (by design) places the invite as "tentative" in her calendar if she does not explicitly respond.
User deletes invite while NOT making any response at all.
Corresponding "tentative" invite is REMOVED from the calendar.
User is not exactly sure when this behavior started but the following things have changed since she remembers it last:
(premigration -> post migration)
Outlook 2007 -> Outlook 2007
Exchange 2003 -> Exchange 2010
AD 2003 -> AD 2010
We are running Windows XP SP3 on all of our workstations. Neither the workstations nor the users have been migrated to AD 2010 yet. There is a trust relationship between AD2003/AD2010 (the new Exchange server lives on 2010 / the workstations and most of the servers still live in AD2003.
The user would like to return Outlook post migration behavior BACK to pre-migration behavior.
Any thoughts would be greatly appreciated.
Last Comment
ASKER
I would like to agree, but there were many little things that worked one way on Exchange 2003 and work differently on Exchange 2010. We tried to plan for most of them but I can't exactly tell the user she's incorrect about the behavior from before.
If anyone has *any* insight as to how it should work - or how I might mimick that behavior, please comment.
If anyone has *any* insight as to how it should work - or how I might mimick that behavior, please comment.
Just in case if you are having any Outlook profiles available for E2k3 servers
....check if they are trying to hide the meeting-requests or complete delete the meeting-requests
> Any Addons @ Outlook with additional macro/menu? Did the end-user tried to delete the meeting-requests from any wireless device?
....check if they are trying to hide the meeting-requests or complete delete the meeting-requests
> Any Addons @ Outlook with additional macro/menu? Did the end-user tried to delete the meeting-requests from any wireless device?
ASKER
The new Exchange server lives on Windows Server 2008. Per the user, she isn't hiding any message requests. She claims to have literally deleted the request and have the tentative meeting remain in the calendar after doing so.
There is an add-in for our company CRM, but this has never had any effect on other functions of Outlook. No, the user hasn't (to my knowledge) deleted meeting requests from her blackberry. She receives many meeting requests and I don't think this would be practical (from her perspective).
There is an add-in for our company CRM, but this has never had any effect on other functions of Outlook. No, the user hasn't (to my knowledge) deleted meeting requests from her blackberry. She receives many meeting requests and I don't think this would be practical (from her perspective).
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ASKER
Solved my own issue.
Exchange
Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.
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User deletes invite while NOT making any response at all.
Corresponding "tentative" invite remains in calendar.
>> IMO, the above is not true
When the end-user deceides to delete any item @ calendar...that should go-away from the calendar.
Else...the delete is should ne called as an un-successful deletion?