Exchange 2010 & Outlook Shared Resources [i.e. resource & equipment mailboxes

bljcksn
bljcksn used Ask the Experts™
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We have recently upgraded from Exchange 2003 to Exchange 2010.

We have been used to using public folders as a way of maintaining calendars for our conference rooms.

Exchange 2010 has employed the use of resource and/or equipment mailboxes. We have configured resource mailboxes for each of our conference/meeting rooms and we have configured equipment mailboxes for items such as laptops & projectors.

The equipment mailboxes are configured to forward the meeting requests to our help desk system.

After doing several test runs what I am finding is that when both a laptop & projector are invited to a meeting. Only one of the mailboxes is replying automatically even though both have the resource booking attendant enabled[This is done via the "Resource General" Tab in the mailbox properties.

Additionally on the "Resource Policy" Tab has a section for adding delegates. This does not seem to work as well.

Does this conflict with "Mail Flow Settings" Tab where the delivery options allow you to add an email address for forwarding?

Is there a way to configure resource & equipment mailboxes outside of the document that is provided by Microsoft [http://technet.microsoft.com/en-us/library/bb124952.aspx]

Any information that can be provided would be very helpful.

Thanks,

Beau
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After doing several test runs what I am finding is that when both a laptop & projector are invited to a meeting. Only one of the mailboxes is replying automatically

>> In your case, if the resource-delegate responds back with the accepted message, do you receive the confirmation (accepted message?)
Tested at my lab machines.

a) The resource configured with auto-accept responds immediately
b) the resource configured with "resource-delegate" responds me with the tenative response immediately.
Once the delegate responds with the accepted\rejected response...i receive that message too.

There is nothing to change\speed-up here..this works absolutely as designed.

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Commented:
Ok, let me test it again and watch it more closely.

I'll get back shortly.

Thanks

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