We help IT Professionals succeed at work.
Get Started

Exchange 2010 & Outlook Shared Resources [i.e. resource & equipment mailboxes

695 Views
Last Modified: 2012-06-27
We have recently upgraded from Exchange 2003 to Exchange 2010.

We have been used to using public folders as a way of maintaining calendars for our conference rooms.

Exchange 2010 has employed the use of resource and/or equipment mailboxes. We have configured resource mailboxes for each of our conference/meeting rooms and we have configured equipment mailboxes for items such as laptops & projectors.

The equipment mailboxes are configured to forward the meeting requests to our help desk system.

After doing several test runs what I am finding is that when both a laptop & projector are invited to a meeting. Only one of the mailboxes is replying automatically even though both have the resource booking attendant enabled[This is done via the "Resource General" Tab in the mailbox properties.

Additionally on the "Resource Policy" Tab has a section for adding delegates. This does not seem to work as well.

Does this conflict with "Mail Flow Settings" Tab where the delivery options allow you to add an email address for forwarding?

Is there a way to configure resource & equipment mailboxes outside of the document that is provided by Microsoft [http://technet.microsoft.com/en-us/library/bb124952.aspx]

Any information that can be provided would be very helpful.

Thanks,

Beau
Comment
Watch Question
This problem has been solved!
Unlock 1 Answer and 3 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE