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troubleshooting Question

problem reinstalling HP LaserJet 3390

Avatar of mtxit
mtxit asked on
HardwareWindows XP
14 Comments1 Solution2162 ViewsLast Modified:
We have a laserjet 3390 printer/copy/scanner - it recently stopped working on one PC - the rest on the network still work fine.
I downloaded the full software package (V4) from HP and tried to reinstall. I had several attempts and all failed. The current message I receive has the following text in the title of the windows

C:\setup\hpzpsc01.exe" -m lj3390 -cpe -l ENU -f C:\WINDOWS\hppins02.dat -Validate -No -w 8179662

and this in the message window.
"The system cannot find the file specified"

Can anyone help?

I'm installing an XP PRo pc and the printer is connected on the network.
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