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westerntxFlag for United States of America

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Internet Explorer 9 opens, then immediately closes

After upgrading my Windows 7 x64 SP1 to IE 9, it started closing immediately after it was opened. It occurs on both the safe-mode and regular versions. The only version that will launch is x64.

So far, I have done the following:

    Reinstalled
    Install both with Windows Update & Downloaded version
    Downloading from different location than the default
    Reset internet settings to defaults
    Ran sfc /scannow with no reported errors
    Toggled "Use software rendering"
    Tried running in Windows Safe-Mode
    Run as admin
    Tried running under different user
    Installed ALL Windows Updates

The 1st result I got when I googled the issue was one from Microsoft, and it stated to:
Run Internet Explorer troubleshooters

    Close all programs.
    Click Start, and then click Control Panel.
    Click Find and Fix Problems under System and Security.
    Click View All on the task pane on the left.
    Click Internet Explorer Performance.
    Click Next in the dialogue box.
    The troubleshooter will run and fix all identified issues automatically. Click Close.

However, there isn't anything listed there for IE fixes. I even checked other machines on my domain and they too do not have anything listed for IE. I checked the group policy and local policy to see if checking online for troubleshooting was disabled.
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LeeTutor
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Choose Internet Explorer (No Add-ons) from the Start Menu -> Accessories -> System Tools; it is usually an add-on that causes problems like that.  If the Internet Explorer (No Add-ons) works, then you can troubleshoot your normal IE connections by selecting Tools menu -> Manage Add-ons -> Enable or disable Add-ons.

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ASKER

That is what I meant by "IE Safe-Mode". Only the x64 version opens correctly.
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shawn555444

This may seem like a stupid question, but try getting your system information, just in case you accidently installed the wrong windows version. Try internet explorer 32x instead. And if that doesn't work, would you by any chance be able to try a different browser? see if you get the same results
It is a Lenovo T410 i5 Windows 7 x64 with IE 9 x64 installed.
When  you install IE x64 the default program to run when you click IE is the x86 version. As I previously stated, the only version that opens and stays open on the system is the x64 version. Safe-mode, and x86 both close immediately after launch.
I installed Firefox weeks ago. For some reason, when you launch it, it takes about 20 minutes to finally load a webpage...
Create a new user account...restart the computer and login under the new account and check how it works.

Chances are user account is corrupted.


Try it.



Ded9
Also would recommend clean boot if new user account does not work.

Clean boot process

Start-type - msconfig- click on startup tab- click disable all...then click services tab- put a check on hide all microsoft services ...and then click disable all....click ok and then restart the computer in normal mode.

If everything works fine in clean boot then enable five startup items and services at a time to find the faulty software.




Ded9
New admin user, and clean boot did not resolve the issue.
Would recommend doing system restore...you will get your ie8 back....after that manually install internet explorer 9.

Try it


Ded9
Tried it. Same issue.
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ded9
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"you will not loose any programs or data"

You shouldnt lose anything, but please make sure you have backups of critical data..... It doesnt always leave everything intact.....
Repair install worked. However, I wish I knew what was the issue.
Didn't answer what the issue was.