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Cannot connect to ASA5505 through ASDM

minileed
minileed asked
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Last Modified: 2012-05-11
Greetings experts!

I'm still learning as an admin, but I have successfully configured several other ASA5505 and 5510s to create a VPN between six different sites with Comcast static IPs. So I thought I was starting to get a handle on how this stuff works.

I've got an ASA5505 that was giving me some grief previously as well. I've recently reset it to factory defaults, and made sure that HTTP was enabled. I can connect just fine through the console cable, but my laptop doesn't have a serial port so I usually configure everything through the ASDM.

I assigned a new inside interface IP and opened all addresses on the inside interface (temporary until things are up and running, at which point I change it to the appropriate site specific setting). I assigned a static to my laptop in the same subnet, and plugged my laptop into the ASA5505 on ethernet port 0 on the back of the ASA. Neither device is currently connected to the internet, and no outside IP address has been assigned to the ASA.

Whenever I try to connect to the IP of the ASA from my laptop, either via ping command, web browser, or ASDM, it times out or says destination host unreachable. I reset to factory default and tried setting my laptop's IP to 192.168.1.2 and try to connect to 192.168.1.1, but with the same result.

Can someone help me out here? I need some pretty basic language still, as I'm nowhere near cert ready on this hardware.
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Robert Sutton JrSenior Network Manager
CERTIFIED EXPERT

Commented:
2things:
Are java and javascript enabled?

Have you tried opening a browser and using this address below:
https://192.168.1.1/admin
 or
http://192.168.1.1/admin

Let us know.

Author

Commented:
I have java installed, it's an older release known to work with the ASDM on my other ASA devices. I tried going to the address with and without the "s" as indicated above, and was unsuccessful in both attempts. I also tried it without the "/admin" but with no luck.
Is the asdm even running on the ASA

telnet 192.168.1.1 443

Can you try to reconnect with the console and post config?
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Author

Commented:
Right now I can't even connect to the ASA except through the console cable. This ASA has previously been configured with the ASDM, but currently I'm not able to connect at all except via the console cable.
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Lol. It happens to the best of us :-)
If the issue here was the port you plugged into shouldn't you split the points?

Author

Commented:
Oh you're right, I missed your post Saineolai. Is there a way to split after the fact?
No problem, if you use the request attention button that should work, I don't know if there is a better way.

Author

Commented:
Done, hopefully they'll redistribute the points. Seems I'm not paying enough attention today in general, my apologies.

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