asked on Registry Key Permissions (Cannot open Windows: error while opening key)
I just removed several viruses from my customers computer (Windows XP SP3). I am now trying to uninstall AVG 9 so we can install AVG 2011. During the uninstall process, it fails stating it does not have access to the registry key HKEY_LOCAL_MACHINE\SOFTWAR
When navigating to the key manually, I get the following error. Cannot open Windows: error while opening key)
I have tried changing the permissions and owner but get the following error. Unable to set new owner on Windows. Access is denied.
Any ideas how i can fix this?
When navigating to the key manually, I get the following error. Cannot open Windows: error while opening key)
I have tried changing the permissions and owner but get the following error. Unable to set new owner on Windows. Access is denied.
Any ideas how i can fix this?
Microsoft Legacy OSWindows XP
Last Comment
rpggamergirl
I presume you're using regedit? What does it show when you right click that key and select permissions? It should list the local admin group with full control and you are hopefully logging in as a member of that group?
In the registry, go to.....
HKEY_LOCAL_MACHINE\SOFTWAR
Rt Click>Permissions>Advanced
Then see if you can access the Windows subkey......
You really dont need to take ownership of the key.
HKEY_LOCAL_MACHINE\SOFTWAR
Rt Click>Permissions>Advanced
Then see if you can access the Windows subkey......
You really dont need to take ownership of the key.
John advice would work however below utilities would still help you in uninstalling the AVG if it fails from Add/Remove program
==========================
AVG Remover
AVG Remover eliminates all the parts of your AVG installation from your computer, including registry items, installation files, user files, etc. AVG Remover is the last option to be used in case the AVG uninstall / repair installation process has failed repeatedly.
AVG Remover(32bit) 2011
http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2011_1184.exe
AVG Remover(64bit) 2011
http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2011_1184.exe
After running the removers:
http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=110317
More downloads at:
http://www.avg.com/ww-en/download-tools
==========================
Below is one more application remover for AVG, this from Sun Belt Software who have created Viper and GFI.
http://go.sunbeltsoftware.com/?linkid=1273
Source:
http://www.sunbeltsoftware.com/Business/Agent-Uninstallers/
I hope that would help
Sudeep
==========================
AVG Remover
AVG Remover eliminates all the parts of your AVG installation from your computer, including registry items, installation files, user files, etc. AVG Remover is the last option to be used in case the AVG uninstall / repair installation process has failed repeatedly.
AVG Remover(32bit) 2011
http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2011_1184.exe
AVG Remover(64bit) 2011
http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2011_1184.exe
After running the removers:
http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=110317
More downloads at:
http://www.avg.com/ww-en/download-tools
==========================
Below is one more application remover for AVG, this from Sun Belt Software who have created Viper and GFI.
http://go.sunbeltsoftware.com/?linkid=1273
Source:
http://www.sunbeltsoftware.com/Business/Agent-Uninstallers/
I hope that would help
Sudeep
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For registry editing:
Try using the "At /interactive regedit.exe" command.
At DOS window. Type in below example:(change "12:00" to what time you want permission, e.g. 1 minute ahead in real time) it works.
at 12:00 /interactive regedit.exe
From the above example:
This means that at 12:00 the registry will have SYSTEM privileges! - you should be able to do anything at this time.
https://www.experts-exchange.com/questions/23650035/HKEY-LOCAL-MACHINE-Software-Licenses-inaccessible-or-corrupt.html
Try using the "At /interactive regedit.exe" command.
At DOS window. Type in below example:(change "12:00" to what time you want permission, e.g. 1 minute ahead in real time) it works.
at 12:00 /interactive regedit.exe
From the above example:
This means that at 12:00 the registry will have SYSTEM privileges! - you should be able to do anything at this time.
https://www.experts-exchange.com/questions/23650035/HKEY-LOCAL-MACHINE-Software-Licenses-inaccessible-or-corrupt.html