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acad 2011 virus

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Last Modified: 2012-06-21
Hi, I have and issue when opening a drawing from our server in acad 2011. A pop up window comes up saying that I have to load language packs. I googled it and the most likely issue is that it is acad.vlx virus.
I have 8 other acad PC's running fine with 2011 and with the same drawings. I formatted the drive, and loaded
XP and all updates. I loaded acad 2011 fron new DVD. Same issue. Scanned all files with uptodate AVG and
MAlwarebytes-no infections. The acad site says that I have to edit the acad20xx.lsp file which I searched for and is not on the hard drive. And delete the acad.vlx file which is not on the drive. My folders show all hidden files.
Please let me know if any of you have run into this situation and how to solve this problem before it effects the other PC's or drawing files on the server.

Thank You, Randy
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Author

Commented:
I installed acad 2011 from the user acct with admin rights just as any other PC in drafting.
There was no *.lsp file on the entire drive. I did not scan the others for a *.lsp file yet.
HainKurtSr. System Analyst
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Commented:
did you try to load language packs :)
Sr. System Analyst
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No, but I never loaded language packs on any of the other 7 PC's.
HainKurtSr. System Analyst
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Author

Commented:
English as always

Author

Commented:
Yes I have all of that info, but I don't even have the files that thet are talking about on my drive.
I cannot edit what I do not have.
HainKurtSr. System Analyst
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Commented:
if xp is en, autocad is en, same as other pcs and all software is legal on new formatted pc, rule out virus :)
if this pc is identical to other pcs and only this one is displaying popup then rule in virus :)

we have to focus on one thing... to me looks like it is a virus, check all the steps @ above link...

Author

Commented:
I have the above link and I do not have that file on that PC to edit it.
HainKurtSr. System Analyst
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Commented:
do you have

C:\Program Files\AutoCAD 20xx\Support

folder  and in the Support folder, do you have acad20xx.lsp file?

Author

Commented:
no, that is the problem here.
HainKurtSr. System Analyst
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Commented:
what does it mean you dont have this folder?

C:\Program Files\AutoCAD 20xx\Support

it means you never installed AutoCAD :)

that xx may be different for you...

Author

Commented:
I have the folder....
I do not have a acad20xx.lsp file on the entire drive.
HainKurtSr. System Analyst
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Commented:
:) ok then get this file and save to that location as acad20xx.lsp

http://www.cadnauseam.com/download/clean_virus_safe.lsp
HainKurtSr. System Analyst
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HainKurtSr. System Analyst
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Commented:
ok, got it...

read this for startup files

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2897258&linkID=9240617

save above file as acaddoc.lsp and try opening again... the code should work and hopefully clean the virus...

HainKurtSr. System Analyst
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Commented:
They use these names

user-defined startup files acad.lsp and acaddoc.lsp, and the reserved startup files acad2000.lsp and acad2000doc.lsp (later releases will include the year corresponding to that release, e.g., acad2011.lsp and acad2011doc.lsp).

so we should save it as acad.lsp

run it once, if it fixes delete the file...

Author

Commented:
I am still having the same issues. I have tried your solutions and I have a few more to work on. I will post back to let you know how it is working.

Author

Commented:
I have searched all the other 8 acad 2011 PC's for :
acad2011doc.lsp
acad2011.lsp
logo.gif
acaddoc.lsp

Files do not exist.

Any other ideas?

Language packs installed. From acad 2011 site.

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Wait. Does this happen with all drawings or just the one? It's possible that drawing has some kind of corruption. But the other computers open it fine? Are they all running the same version from the same disk? Or is the new DVD a new version. Did you get  it straight from AutoDesk or a third party?
Let's say computer A is the one with the problem and computer B is one of the working ones. What happens if...
You make a new drawing on Computer B, save it and open it on Computer A.
You make a new drawing on Computer A, save it and open it on either computer.

Author

Commented:
All other PC's were loaded (acad2011lt) last year and there are no issues with
any drawings. I open any drawing with the problem PC and I get the message regarding virus and language packs.
It is bizzare.
The DVD is straight from AutoDesk.
If I create a new drawing on the bad PC, It works fine.
I even hooked up a completely different PC from accounting and installed
Acad200lt and it had the same issues.

Any ideas?

Thanks, Randy
deightonprog

Commented:
is there a software patch you need to apply?  When you do an installation from a disk, you may need to put maintenance patches on, have a look and see if it can update itself from their web site, and/or download patches/service packs

Author

Commented:
Yes, I applied all the acad2011lt updates as well as all Windows XP updates.
HainKurtSr. System Analyst
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Commented:
did you create that file and rename it as acaddoc.lsp and run it...
it should clear the virus, once it is cleared, you can delete the file (if it is not modified, or just rename to acaddoc.org after virus is cleaned) posted here @ 35788984
you will create that file and run a drawing...

Author

Commented:
I tried to create the file acaddoc.lsp and I saved it.
How do I run it??
HainKurtSr. System Analyst
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Commented:
when you open or create a document that will automatically run and clean the virus...
try what you were doing before and see what will happen... cloas app and re run, open/create document...
hope you wont get any more meaningless messages...

Author

Commented:
I can create a .doc or .bat or whatever, but how do I run it?
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It sounds to me like your disk is scratched or corrupted somehow. If it used to work and now every computer you install it on from that disk fails in this way, then there has to be something wrong with the disk. Try cleaning the disk, then contact AutoDesk and get a new one if that doesn't work.
HainKurtSr. System Analyst
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Commented:
open a notepad, put the code in it
save as acaddoc.lsp
(make sure it is acaddoc.lsp not acaddoc.lsp.txt)
then open acad create a new document... it should run... thats it...

Author

Commented:
I did that. The file name is acaddoc.lsp.
It still shows as a text file saved in ansi.
The only other encoding available is unicode and UTF-8.

Acad 2011LT does not allow me to create or open a new document.
Only a drawing.

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I really think your disk is bad.

Author

Commented:
I solved the issue.
The problem was in the template that ACAD
used when opening. I copied the template off
another PC and the warning is gone.

Thanks to all that posted your ideas.

Randy
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