troubleshooting Question

acad 2011 virus

Avatar of RandyTech
RandyTechFlag for Canada asked on
Math / ScienceCAD/Architecture Software
33 Comments2 Solutions740 ViewsLast Modified:
Hi, I have and issue when opening a drawing from our server in acad 2011. A pop up window comes up saying that I have to load language packs. I googled it and the most likely issue is that it is acad.vlx virus.
I have 8 other acad PC's running fine with 2011 and with the same drawings. I formatted the drive, and loaded
XP and all updates. I loaded acad 2011 fron new DVD. Same issue. Scanned all files with uptodate AVG and
MAlwarebytes-no infections. The acad site says that I have to edit the acad20xx.lsp file which I searched for and is not on the hard drive. And delete the acad.vlx file which is not on the drive. My folders show all hidden files.
Please let me know if any of you have run into this situation and how to solve this problem before it effects the other PC's or drawing files on the server.

Thank You, Randy
ASKER CERTIFIED SOLUTION
HainKurt
Sr. System Analyst

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 33 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 33 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros