troubleshooting Question

Possible to batch change Outlook 2007 email address autocomplete file (.NK) for all users?

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perfectionmachinery asked on
OutlookExchangeMicrosoft Office
4 Comments1 Solution1112 ViewsLast Modified:
I have a small Windows environment that includes ~20 users on WinXP Pro workstations, with Outlook 2007 and Exchange Server 2010.

Users often rely on Outlook's email address autocomplete to address their msgs.  My problem:  more and more, addresses within the autocomplete caches become obsolete.  So when the user attempts to address a msg with an obsolete address from the autocomplete cache, the msg delivery fails, of course.

I know I can eliminate the obsolete addresses by just deleting the entire cache (.NK files) on all PC's.  But I'm wondering: is there some utility or batch process that would let me remove only specific addresses from the cache file?  Deleting a few bad addresses would be less disconcerting for the users than deleting their entire cache of addresses.

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