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troubleshooting Question

Windows 7 - 2003 domain user adding a network printer - asking for admin password?!

Avatar of CWCAVIT
CWCAVITFlag for United Kingdom of Great Britain and Northern Ireland asked on
Printers and ScannersWindows Server 2003Windows 7
10 Comments1 Solution1116 ViewsLast Modified:
Hi All,

We have just recently rolled out Windows7 via MDT2010 which went well BUT when users are adding printers it is asking for the admin password!  When we enter the admin credentials all is fine and the printer installs!?  We can't go round doing this for 200+ users.  neither can we make all machines local/domain admin.

We are using:
- Windows 64bit clients
- Windows server 2003 domain controller and print server (x64 and x86 bit drivers loaded for all printers)

I have read about the group policy changes for point and print restrictions but i don't even have these in my GPO and can't see it being the solution.

It seems once you enter the credentials the printer installs fine and if you then remove the printer and add it again it doesn't ask for the password but then I guess the drivers are probably cached locally!?

Also being a member of the 'print operators' doesn't fix the issue!

I'd be really gratefully for any help with this!?

Many thanks
Ian
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Avatar of David_Ingledew
David_IngledewFlag of United Kingdom of Great Britain and Northern Ireland imageSenior Solutions Consuiltant

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