Outlook and attchment
Hello,
I have a mail server Exchange 2007 with Outlook 2007 clients. My problem is this: Some messages have attachments and are not displayed in Outlook. When I transfer this message to the outside, the attachments are visible. When I log on OWA Outlook, I open the message the attachments are visible.
When I transfer a message or I do not see the attachments, the message does not always gives me attachments.
When I view the message properties, this one tells me I have attachments.
No message from outlook whereas attachments are viruses or potentially viruses.
It therefore does not have Microsoft Exchange but instead of Outlook
Would somebody an idea?
I have a mail server Exchange 2007 with Outlook 2007 clients. My problem is this: Some messages have attachments and are not displayed in Outlook. When I transfer this message to the outside, the attachments are visible. When I log on OWA Outlook, I open the message the attachments are visible.
When I transfer a message or I do not see the attachments, the message does not always gives me attachments.
When I view the message properties, this one tells me I have attachments.
No message from outlook whereas attachments are viruses or potentially viruses.
It therefore does not have Microsoft Exchange but instead of Outlook
Would somebody an idea?
You don't say anything about a message that Outlook is blocking potentially unsafe attachment but it sounds like this one fits:
http://support.microsoft.com/kb/829982
You can propagte RegKeys through Group Policy. You should also be able to circumvent this problem by zipping those attachment types.
http://support.microsoft.com/kb/829982
You can propagte RegKeys through Group Policy. You should also be able to circumvent this problem by zipping those attachment types.
ASKER
I have already try this solution. Don't solve it, because I have no message from outlook with blocking potentially unsafe attachment.
Try either of the below steps.
1> This could happen if the text format of the message is set to "rich text".
To change the format of a specific message, go to "Options", and in the format frame, select "Html" (or any other format except "rich text").
To change the default format for all messages, go to "Tools"->"Options"->"Mail format", and select the desired format in the message format list box.
Hope this helps.
2> In outlook 2007 do the following:
From the menu select:
"Tools"->"Trust Center"
Select "Add-ins"
On the bottom manage combobox select "Exchange Client Extentions"
and click "Go.."
Uncheck the "Google Desktop Search Outlook Addin" also try to Uncheck 'Symantec Antivirus Outlook Protection ' box if it is.
1> This could happen if the text format of the message is set to "rich text".
To change the format of a specific message, go to "Options", and in the format frame, select "Html" (or any other format except "rich text").
To change the default format for all messages, go to "Tools"->"Options"->"Mail format", and select the desired format in the message format list box.
Hope this helps.
2> In outlook 2007 do the following:
From the menu select:
"Tools"->"Trust Center"
Select "Add-ins"
On the bottom manage combobox select "Exchange Client Extentions"
and click "Go.."
Uncheck the "Google Desktop Search Outlook Addin" also try to Uncheck 'Symantec Antivirus Outlook Protection ' box if it is.
ASKER
I have try to uncheck Google desktop search and antivirus (not symantec but norman antivirus) . But it doesn't not appear on my outlook (Google Desktop Search Outlook Addin" also try to Uncheck 'Symantec Antivirus Outlook )
ASKER
All Outlook 2007 is in HTML Format. I have verified on four computer.
I have tested with Outlook 2003 . This is the same problem. Message contain attachment but does not appear.
Forward message is the same problem (when i forward message outlook to outlook)
Forward message OWA to outlook (Same people) is the same problem
Forward message OWA to OWA (one people to another people) is good
Forward message Outlook to OWA (one people to another people on compagny) is the same problem
Forward message Outlook to OWA (one people to another compagny) correct. Message appear with potentialy unsafe attachment but I can see attachment
I have tested with Outlook 2003 . This is the same problem. Message contain attachment but does not appear.
Forward message is the same problem (when i forward message outlook to outlook)
Forward message OWA to outlook (Same people) is the same problem
Forward message OWA to OWA (one people to another people) is good
Forward message Outlook to OWA (one people to another people on compagny) is the same problem
Forward message Outlook to OWA (one people to another compagny) correct. Message appear with potentialy unsafe attachment but I can see attachment
SOLUTION
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ASKER
Exchange is SP2 , Outlook is SP2
I download and install SP3 for exchange
I download and install SP3 for exchange
Are you unable to see all the attachements or only certain attachments ?
If only certain attachments then what extension those attachments belongs to ?
Is this problem with all the users ?
If only certain attachments then what extension those attachments belongs to ?
Is this problem with all the users ?
ASKER
Sorry Outlook is SP3
ASKER
Hi Ahmed786
Problem is for some attachement with all user on the network and some senders.
Problem is for some attachement with all user on the network and some senders.
ASKER
New test
I have send Email with attachement problem by OWA to another mailbox (outside). I receive email with attachement . I forward email to sender with attachement and I receive email without attachement
Size of mail is 2 Mo
Properties indicated 2 attachement
I have send Email with attachement problem by OWA to another mailbox (outside). I receive email with attachement . I forward email to sender with attachement and I receive email without attachement
Size of mail is 2 Mo
Properties indicated 2 attachement
If its for some attachement only, then could you please update us whether which extensions those attachments belongs to which u r unable to open and the one u r able to open fine without issue.
ASKER
It's not with some attachement. On my test I have send .doc . I receive email with attachement. But when I forward it to Sender or save attachement, reply and attach piece . Email arrived on OWA with attachement but on Outlook, I have no attachement
Can you try below command and hope you have SP2 installed.
Make sure that Exchange Server 2007 Service Pack 2 is installed.
Then Run the following command from Exchange command shell
set-OrganizationConfig -ShowInlineAttachments:$tr
Make sure that Exchange Server 2007 Service Pack 2 is installed.
Then Run the following command from Exchange command shell
set-OrganizationConfig -ShowInlineAttachments:$tr
ASKER
actually I install SP3 exchange
Have u tried below command and then again check your outlook emails.
Run the following command from Exchange command shell
set-OrganizationConfig -ShowInlineAttachments:$tr
Run the following command from Exchange command shell
set-OrganizationConfig -ShowInlineAttachments:$tr
ASKER
I have found
Problem come to message. Some message have problem. I have ask at sender , send new message with the same attachement. And Now I receive it (mail and attachement). I have ask at senderto forward old message, I receive email and attachament . But attachement don't appear on Outlook.
Thanks for all
Problem come to message. Some message have problem. I have ask at sender , send new message with the same attachement. And Now I receive it (mail and attachement). I have ask at senderto forward old message, I receive email and attachament . But attachement don't appear on Outlook.
Thanks for all
SOLUTION
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ASKER CERTIFIED SOLUTION
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ASKER
Ahmed help me and solution found by the Kirschi
ASKER
I can see to other message some attachment .doc, .pdf, .xls...