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EFFEA
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Outlook and attchment

Hello,

 I have a mail server Exchange 2007 with Outlook 2007 clients. My problem is this: Some messages have attachments and are not displayed in Outlook. When I transfer this message to the outside, the attachments are visible. When I log on OWA Outlook, I open the message the attachments are visible.

 When I transfer a message or I do not see the attachments, the message does not always gives me attachments.

 When I view the message properties, this one tells me I have attachments.

 No message from outlook whereas attachments are viruses or potentially viruses.

 It therefore does not have Microsoft Exchange but instead of Outlook

 Would somebody an idea?
OutlookEmail ClientsExchange

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EFFEA

8/22/2022 - Mon
EFFEA

ASKER
Attachment is .doc or .xls

I can see to other message some attachment .doc, .pdf, .xls...

Member_2_3654191

You don't say anything about a message that Outlook is blocking potentially unsafe attachment but it sounds like this one fits:

http://support.microsoft.com/kb/829982


You can propagte RegKeys through Group Policy. You should also be able to circumvent this problem by zipping those attachment types.
EFFEA

ASKER
I have already try this solution. Don't solve it, because I have no message from outlook with blocking potentially unsafe attachment.

Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
Ahmed786

Try either of the below steps.

1> This could happen if the text format of the message is set to "rich text".

To change the format of a specific message, go to "Options", and in the format frame, select "Html" (or any other format except "rich text").

To change the default format for all messages, go to "Tools"->"Options"->"Mail format", and select the desired format in the message format list box.

Hope this helps.

2> In outlook 2007 do the following:

From the menu  select:


    "Tools"->"Trust Center"
    Select "Add-ins"
    On the bottom manage combobox select "Exchange Client Extentions"
and click "Go.."
    Uncheck the "Google Desktop Search Outlook Addin" also try to Uncheck 'Symantec Antivirus Outlook Protection ' box if it is.
EFFEA

ASKER
I have try to uncheck Google desktop search and antivirus (not symantec but norman antivirus) . But it doesn't not appear on my outlook (Google Desktop Search Outlook Addin" also try to Uncheck 'Symantec Antivirus Outlook )
EFFEA

ASKER
All Outlook 2007 is in HTML Format. I have verified on four computer.

I have tested with Outlook 2003 . This is the same problem. Message contain attachment but does not appear.

Forward message is the same problem (when i forward message outlook to outlook)
Forward message OWA to outlook (Same people) is the same problem
Forward message OWA to OWA (one people to another people) is good
Forward message Outlook to OWA (one people to another people on compagny) is the same problem
Forward message Outlook to OWA (one people to another compagny) correct. Message appear with potentialy unsafe attachment but I can see attachment

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EFFEA

ASKER
Exchange is SP2 , Outlook is SP2

I download and install SP3  for exchange

Ahmed786

Are you unable to see all the attachements or only certain attachments ?

If only certain attachments then what extension those attachments belongs to ?

Is this problem with all the users ?
EFFEA

ASKER
Sorry Outlook is SP3
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
EFFEA

ASKER
Hi Ahmed786

Problem is for some attachement with all user on the network and some senders.

EFFEA

ASKER
New test

I have send Email with attachement problem by OWA to another mailbox (outside). I receive email with attachement . I forward email to sender with attachement and I receive email without attachement

Size of mail is 2 Mo
Properties indicated 2 attachement
Ahmed786

If its for some attachement only, then could you please update us whether which extensions those attachments belongs to which u r unable to open and the one u r able to open fine without issue.
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EFFEA

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It's not with some attachement. On my test I have send .doc . I receive email with attachement. But when I forward it to Sender or save attachement, reply and attach piece . Email arrived on OWA with attachement but on Outlook, I have no attachement

Ahmed786

Can you try below command and hope you have SP2 installed.

Make sure that Exchange Server 2007 Service Pack 2 is installed.

Then Run the following command from Exchange command shell

set-OrganizationConfig -ShowInlineAttachments:$true

EFFEA

ASKER
actually I install SP3 exchange
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
Ahmed786

Have u tried below command and then again check your outlook emails.

Run the following command from Exchange command shell

set-OrganizationConfig -ShowInlineAttachments:$true

EFFEA

ASKER
I have found

Problem come to message. Some message have problem. I have ask at sender , send new message with the same attachement. And Now I receive it (mail and attachement). I have ask at senderto forward old message, I receive email and attachament . But attachement don't appear on Outlook.

Thanks for all

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EFFEA

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Ahmed help me and solution found by the Kirschi
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