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Email notifications

apmali
apmali asked
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Last Modified: 2013-11-16
I have set up a shared inbox in lotus notes and need to set up a notification to certain people when a new mail arrives.  I don't want to forward the mail just send a "You have a new mail" notification.
Is there an agent or rule for this?
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Sjef BosmanGroupware Consultant
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Commented:
As far as I can see there is no predefined rule or agent for this, so you'll probably have to create an agent. If you make it a "When new mail has arrived" agent, you can inspect the recently arrived mails, create a mail for the recipients, and add a link to the mail so the recipient only has to click the link to open the mail.

How are your Notes coding skills?

Author

Commented:
Thanks sjef,
My coding skills are non existant I'm afraid!!

I think I may have found an agent on another mailbox but can't see where it specifies the forarding address?

Sjef BosmanGroupware Consultant
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Commented:
Is it always the same forwarding address for all who have access to the mail database?

Here an example, in formula language.
http://www.codestore.net/help/help85_designer.nsf/f4b82fbb75e942a6852566ac0037f284/cdbe0d823649fb43852574cf006b53cf?OpenDocument

Do you have a Designer client? You absolutely need one, can't do this without it.

Author

Commented:
Thanks again,
I don't need any of the message forwarded though. what I need is this:
1) Email is sent to Inbox@company.co.uk
2) An email is sent to access group saying "You have received a new email in inbox@company.co.uk"
3) Agent can then open the inbox and process email

Hope this makes it clearer
Sjef BosmanGroupware Consultant
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Commented:
Create a Formula-language agent with one line:

@MailSend("access-group_name";"";"";"You have received one or more emails in inbox@company.co.uk"; "Please open the common mailbox"; ""; )
Groupware Consultant
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Commented:
This one is on us!
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