asked on How to trace email forward
Hi everyone,
I have a situation where an email was sent to one of our internal user from a hotmail account; the user opened it up on the Blackberry and forwarded it to another user using a Sympatico email account. When the email was opened on the Sympatico account the user received a message saying something like "do you want to notify the original sender the email is forwarded".
Additional details:
The internal user (belongs to our organization) is using Outlook 2003 on his computer and Blackberry Bold 9780, Exchange 2003
The external user who received the forwarded message is using Outlook 2010 configured with Sympatico account on a Windows 7 computer
1. Based on this scenario, do you know if there is any email tracker being used to track the email get forwarded to another user?
- I checked the source code of the original email but nothing seems out of ordinary
- We couldn't replicate to get the pop-up message when we forwarded the email to another account
- We don't think the "read receipt" or "delivery confirmation" is being used based on the message received on the pop-up screen
- Unfortunately, we don’t have a screenshot of the message to verify if the message was originated from Outlook or Windows
Please let me know if you have any ideas or directions that might shed some light to this puzzle.
Thanks for all your help in advance!
I have a situation where an email was sent to one of our internal user from a hotmail account; the user opened it up on the Blackberry and forwarded it to another user using a Sympatico email account. When the email was opened on the Sympatico account the user received a message saying something like "do you want to notify the original sender the email is forwarded".
Additional details:
The internal user (belongs to our organization) is using Outlook 2003 on his computer and Blackberry Bold 9780, Exchange 2003
The external user who received the forwarded message is using Outlook 2010 configured with Sympatico account on a Windows 7 computer
1. Based on this scenario, do you know if there is any email tracker being used to track the email get forwarded to another user?
- I checked the source code of the original email but nothing seems out of ordinary
- We couldn't replicate to get the pop-up message when we forwarded the email to another account
- We don't think the "read receipt" or "delivery confirmation" is being used based on the message received on the pop-up screen
- Unfortunately, we don’t have a screenshot of the message to verify if the message was originated from Outlook or Windows
Please let me know if you have any ideas or directions that might shed some light to this puzzle.
Thanks for all your help in advance!
ExchangeOutlookInternet Protocols
Last Comment
BeerTime
ASKER
The original message was in HTML. There was only one GIF image in the HTML source code as follows.
<src="http://graphics.hotmail.com/i.p.emsmiled.gif">
Yes, we looked at the header file of the original message but couldn't find anything out of ordinary.
<src="http://graphics.hotmail.com/i.p.emsmiled.gif">
Yes, we looked at the header file of the original message but couldn't find anything out of ordinary.
The image can be a way to determine whether the message was sent/forwarded and it might be only checked once.
ASKER
Using the same method, do you know how can we track if an email gets forwarded?
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The tricky part it seems you are looking for deals with how to notify the user reading the email that it was forwarded.
As far as detecting, the web server's log has to be crunched for the access request to the image.
I.e. you have a URL that uses a Script i.e. http://www.mydomain.com/whatver/you/want/here will always trigger a script processor.php which will get the /whatever/you/want/here as part of the PATH_INFO.
Presumably the processor.php can do what it needs and then output an image which can be an clear pixel as the image. etc.
I do not know whether the output from this script can be/include a javascript to the "html processing" which will generate the alert you referenced.
As far as detecting, the web server's log has to be crunched for the access request to the image.
I.e. you have a URL that uses a Script i.e. http://www.mydomain.com/whatver/you/want/here will always trigger a script processor.php which will get the /whatever/you/want/here as part of the PATH_INFO.
Presumably the processor.php can do what it needs and then output an image which can be an clear pixel as the image. etc.
I do not know whether the output from this script can be/include a javascript to the "html processing" which will generate the alert you referenced.
ASKER
Thanks Arnold! the image URL was referencing to hotmail.com but there might be a possibility if it was referencing to other domain which could be using the scripts.
ASKER
Thanks for all the help but I didn't find a complete answer to my question.
ASKER
Thanks for all the help but I didn't find a complete answer to my question.
Do you have the headers of the original message prior to forwarding?