Big__Al
asked on
Error Communicating with HP 2840 Scanner
I have an HP Color Laser Jet 2840. When I clicked on the "Scan Document" in the HP Director window I got the error, "An error occurred communicating with the scanning device....".Also, got this message in Firefox, "Firefox can't establish a connection to the server at 127.0.0.1:5225."
I can still print to the printer but cannot not scan from this 3 in 1 device. Any ideas on how best to troubleshoot?
I can still print to the printer but cannot not scan from this 3 in 1 device. Any ideas on how best to troubleshoot?
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As the author said, all of the expert comments are excellent. My recommendation is just split the points evenly. Regards, Joe
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All of the comments were good in that they led me to another solution not mentioned.
Corrupted Firewall Exception maybe?
start>run>cmd>
netsh firewall reset
Reboot, then disable the FW and retest...