dbarnbrook
asked on
Exchange 2010 Offline Address Book Issues
We are in the middle of an Exchange 2003 to 2010 transition. We are in the co-existence phase, all mail is going out and coming in via the new 2010 box but we still have mailboxes on the 2003 server. In EMC I changed the OAB generation server to the 2010 server and enabled web based distribution. The issue i am facing is that anyone whos mailbox is on 2010 cannot update their address book. Those who are still on 2003 can update fine. I have received the following event
Log Name: Application
Source: MSExchangeSA
Date: 07/06/2011 06:02:36
Event ID: 9390
Task Category: (13)
Level: Warning
Keywords: Classic
User: N/A
Computer: server.company.local
Description:
OALGen failed to find the OAB version 4 manifest file '\\server.local\ExchangeOA
Log Name: Application
Source: MSExchangeSA
Date: 06/06/2011 06:12:15
Event ID: 9360
Task Category: (13)
Level: Error
Keywords: Classic
User: N/A
Computer: server.company.local
Description:
OABGen encountered an error while generating the changes.oab file for version 2 and 3 differential downloads of address list '\Global Address List'. The offline address book has not been updated so clients will not be able to download the current set of changes. Check other logged events to find the cause of this error.
If the cause of the problem was intentional or cannot be resolved, OABGen can be forced to post a full offline address book by creating the DWORD registry key 'HKEY_LOCAL_MACHINE\SYSTEM
- \Default Offline Address List
Log Name: Application
Source: MSExchangeSA
Date: 07/06/2011 06:02:36
Event ID: 9390
Task Category: (13)
Level: Warning
Keywords: Classic
User: N/A
Computer: server.company.local
Description:
OALGen failed to find the OAB version 4 manifest file '\\server.local\ExchangeOA
Log Name: Application
Source: MSExchangeSA
Date: 06/06/2011 06:12:15
Event ID: 9360
Task Category: (13)
Level: Error
Keywords: Classic
User: N/A
Computer: server.company.local
Description:
OABGen encountered an error while generating the changes.oab file for version 2 and 3 differential downloads of address list '\Global Address List'. The offline address book has not been updated so clients will not be able to download the current set of changes. Check other logged events to find the cause of this error.
If the cause of the problem was intentional or cannot be resolved, OABGen can be forced to post a full offline address book by creating the DWORD registry key 'HKEY_LOCAL_MACHINE\SYSTEM
- \Default Offline Address List
ASKER
Yea the 2010 database is configured to use the default offline address book which is being generated by the new server.
Its a weird one.... just move a couple of more user mailboxes over to the new system and they can update ok - but they are using Outlook 2003 client. I'm using outlook 2010 and when i go to download offline address book it says processing in the send/ receive box but doesnt actually do anything....
Its a weird one.... just move a couple of more user mailboxes over to the new system and they can update ok - but they are using Outlook 2003 client. I'm using outlook 2010 and when i go to download offline address book it says processing in the send/ receive box but doesnt actually do anything....
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ASKER
No-one posted any usefull comments so i did a lot of research on other websites and found the solution.
Please check your exch 2010 database in configured to use offline address book.