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What are the steps I need to take when trying to recover from being hacked?

fastek77 asked
Last Modified: 2012-05-11
Whenever there is a bug in your computer, what are the steps that should be taken to ensure security? Not only is reformatting a priority but what about if they got into my router & wireless connection? Should I reformat, then immediately get virus protection, or run updates first? Also, how am I suppose to connect to the internet to get virus protection or updates if the bug is in my router & the firmware hasn't yet been flashed? Also, if the bug has infected my email account also, how do I go about transferring my data to another email account without transferring the bug to the new account and essentially my formatted hard drive!?
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