Kudos to you if you can help me with this, I could use it.
I am remoted into a Windows 7 Pro computer, troubleshooting a problem with a new install of Office 2010. The problem is Outlook 2010 is crashing, and when it does, the Outlook.exe process cannot be killed. End Process, End Process Tree, Taskkill /PID **** /F, Process Explorer Kill Process, nothing will kill it, and Outlook will not restart until the original hung process is killed. Further more, when restarting the computer to kill the process, the computer hangs during Logging Off, and it must be forcibly restarted by holding in the power button until it shuts down.
When I was onsite that was possible, now I am remoted in, and I need to kill this Outlook process. I needs a solution to either successfully kill the Outlook process without restarting, or to successfully restart the computer while not being present to hold in the power button.
The only option I have is "shutdown -r -f", but if it doesn't work I'm finished until I can get back onsite. Anyone I have any different ideas?