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RegulaOne

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When I Drag & Drop .EML Files To My Desktop They Now Become ._EML Files, WHY? I Want It Back To Normal!

Hello. I have a question to ask you.

I noticed a new issue with my Windows Live Mail (WLM) on my Windows 7 Professional 64-bit operating system. When I drag and drop an e-mail file from within the WLM interface window to my desktop it becomes a ._eml file automatically that cannot be opened. Now, I have dragged and dropped .eml files on my desktop in the past without any issue -- They appear as a while envelope icon. Now they appear as a plain white document with a folded tab in the upper right corner. If I manually rename the file from ._eml to.eml it seems for the most part I am able to get the .eml file back without issue or instability. This is weird!!! I want it so when I drag and drop my .EML files to the desktop that they REMAIN .EML files and not some unknown conversion automatically happening before my eyes. I have never seen this before. See the images for further clarity. (Please note that the username has been removed in Capture Image 2 for security reasons.)

Please reply. Please explain if you know what and why this is happening and the steps on how to correct it back.  

Thank you!

Capture-1.PNG
Capture-2.PNG
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Capture-4.PNG
Avatar of brunosalmi
brunosalmi
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To make .eml files and attachments open in Windows Mail:

1. Open the Start menu.
2. Type "default programs" (not including the quotation marks) in the Start Search field.
3. Click Default Programs.
4. Follow the Associate a file type or protocol with a program link.
5. Highlight .eml in the list.
6. Click Change program....
7. Select Windows Mail.
8. If Windows Mail is not in the Recommended Programs list, click Browse, type "winmail.exe" under File name: and click Open.
9. Click OK.
10. Click Close.
SOLUTION
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pernicek
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Might sound silly but i think the _ next to extension is coming from the filename.

Try to copy a email that does not have space and  character ...e.g  RE_FloatCharger.eml


Try it.


Ded9
You can use character but do not use space.


Ded9
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RegulaOne

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@brunosalmi:

Hello. Nice to meet you. I see have not seen my image attachments or you won't of wrote your comments..Please see Capture Image 3 above. ;-)

@pernicek:

Hello. Nice to meet you. Yah, I tried that in CMD as: C:\>assoc [.ext[=[eml]]] and yah, I did see the desktop refreshed when executed. However, NONE of the .eml files already on the desktop that were this way to begin when executed were changed correctly.  So I used the same .eml e-mail I shown in my Capture 1 image in my initial post and then dragged and dropped it on my desktop -- it STILL did it. A very good try however! ;-)  

@ded9 & all:

Hello. Nice to meet you. Hmmm... interesting thought... I have dragged and dropped from the WLM interface, various e-mails to the desktop. Some do what I stated in my initial post (not normal) and some do not and behave normally. That (_) underscore symbol appears in both e-mails' filenames (normal and not normal) that I drag and drop to the desktop?!?!? I cannot figure it out. :-( When I use Outlook 2007/2010 with .msg files I drag and drop to my desktop, I never have this issue.

I will say this... ...it seems the .eml e-mails that have in the subject line that have/use the: Re: or Fw: tend to be MORE of a hit or miss situation of this issue to happen than those .eml e-mails that do not have/use the: Re: or Fw:. In my testing, I have NOT had one .eml file become abnormal that did NOT have/use: Re: or Fw: . I am wondering if it is *fluke* with WLM? If that is the case, I am going back to Outlook 2007/2010!!!

Any further thoughts?

Please reply.

Thank you!    
@ all:

(in additon to my last post) ...but I would lke to get it corrected with WLM since I like WLM in some ways over Outlook!?!?

Please reply.

Thanks!  
Might be user account corruption issue...so try creating a new user account...check in new user account.


Ded9
@ ded9:

Hello. You may have something here! I created another user account on the same system for testing purposes and opened one e-mail account of mine in WLM. I sent to that e-mail account:

A. 1 e-mail account without the Re: in the subject line.
B. 1 e-mail account with the  Re: in the subject line.

For both e-mails that were dragged and dropped in the testing user account both appeared to be WLM envelopes and they opened successfully with the .eml file types. It is not a certainty that a corrupt user account is the reason, but "maybe" since it is hit or miss on the potentially problematic user account anyways.  

Okay, how do I go about *fixing* a potentially problematic user account if that is the root reason???Where do I start? I really do not want to give up my current user account for this issue. I just want to fix this user account. There would be A LOT OF WORK following the setup of another user account on my system.

Please reply.

Thank you!
We might have to recreate the desktop folder...it might be corrupted...First try copying the eml to C  drive...check whether u get _eml .

Try it.

post results.


Ded9
@ded9:

Hello. Okay, to perform your first test, "First try copying the eml to C  drive...check whether u get _eml .", I did the following combinations and I let you the results:

1. Directly Drag & Drop the incorrect ._eml file that I have been using right along (same from my initial post) on the desktop into the C drive directory: Result -- still have the same incorrect ._eml file there as well with filename written the same as the desktop with same ._eml file type.
2. Directly Drag & Drop the incorrect ._eml file that I have been using right along on the desktop into another drive letter (partition) on a hard drive: Result -- still have the same incorrect ._eml file there as well with filename written the same as the desktop with same ._eml file type.
3. Directly Drag & Drop the correct .eml file that I have been using right along in the WLM interface into the C drive directory: Result -- Windows Error: Error Copying File or Folder: Access is denied. message.
4. Directly Drag & Drop the correct .eml file that I have been using right along in the WLM interface into another drive letter (partition) on a hard drive: Result: still have the same incorrect ._eml file there as well with filename written the same as the desktop with same ._eml file type.

Okay ded9, where do I go from here??? "...recreate the desktop folder"?

Please reply.

Thanks!
Run this fixit and then restart the computer.

http://support.microsoft.com/mats/windows_file_and_folder_diag/


try copying the mail.


Ded9
If the above does not work then open regedit...expand hkey root...and find .eml export the .eml key and paste it in ee.

Also check whether u see ._eml in the same list.


Ded9
Login  to old account and open regedit

HKEY_USERS \ Software \ Microsoft \ Windows Mail

Export the whole windows mail key.

Now restart and login under the new user account

HKEY_USERS  \ Software \ Microsoft \ Windows Mail

Export the whole windows mail key.


Compare...the two in notepad...

can try this step... login under the old account..delete the windows mail key ...and merge the reg exported in new account.

Restart the computer and then check.


Before trying the above steps..make sure u have  backup of registry of the old account.



Ded9
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@ brunosalmi:

Hello. Yes, your idea sounds great! I choose to do your suggestion first since it sounds the easiest. I never knew how to fix WLM program. I notice in Programs and Features it is under "Windows Live Essentials 2011" that includes WLM. I ran the fix and rebooted. STILL I get this issue. ...an excellent idea however! Thanks!

@ ded9:

Answering your steps:
1. "Run this fixit and then restart the computer. http://support.microsoft.com/mats/windows_file_and_folder_diag/ try copying the mail."

Answer: Mats_Run.winfilefolder from Microsoft fine and works fine. I selected all correctable options to run and did a second pass of the program to make sure. I dragged and dropped the EML file from the WLM interface onto the desktop and it STILL creates an ._eml file.

2. A. "If the above does not work then open regedit...expand hkey root...and find .eml export the .eml key and paste it in ee."

Answer: Okay, it is attached in EE, see below.  

2. B. "Also check whether u see ._eml in the same list."

ANSWER: Yes, it is listed in the registry too. Okay, it is attached in EE too, see below too.

3. A. "Login  to old account and open regedit HKEY_USERS \ Software \ Microsoft \ Windows Mail Export the whole windows mail key. Now restart and login under the new user account
HKEY_USERS  \ Software \ Microsoft \ Windows Mail. Export the whole windows mail key. Compare...the two in notepad..."

Answer: I AM STUCK AT THE MOMENT!!! ...I need your help... ...I have some "unique security identifiers" (SIDs) immediately under the HKEY USERS hive. I do not know which one to select. A few 'sound good'. Please see attached image (Capture A image) below. Please tell me the one to pick from the six so I can proceed...  

Please reply.

Thank you!
EML-Registry-Key-Exported.reg
-EML-Registry-Key-Exported.reg
Capture-A.PNG
If u see ._eml in the registry ...back the registry and delete the whole ._eml key...and then restart the computer.


Ded9
i mean hkey current user.

HKEY_USERS CU\ Software \ Microsoft \ Windows Mail


Ded9
Export the

HKEY_current user  \ Software \ Microsoft \ Windows Mail

key from new account ....delete this key in old account and then merge them.

Before doing the above step backup registry on both accounts...and backup mail


Ded9
@ ded9:

Okay, so if I do what you said in your last post, then go ahead and test with that same _EML file again in WLM and see what happens??? ...and of course, post back?

Please reply.

Thanks!
 
First try this

If u see ._eml in hkey root...back the registry and delete the whole ._eml key...and then restart the computer.

Now copy the mail


Ded9
@ Ded9:

Oh, before I begin,when I said I found that ._EML file in the registry... ...I want to make sure deleting it is okay since it is part of this (I "think" Windows Explorer's file extensions.):

HKEY_USERS\S-1-5-21-3126609851-2911718238-1118353925-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\._eml

Is it OKAY???????????

Please reply. Thanks!
Capture-B.PNG
Do u see ._eml in hkey root...

 delete the whole ._eml key...and then restart the computer.

HKEY Root


Ded9
@ Ded9:

NO, it is in the hive HKEY_USERS, NOT HKEY_ROOT. Does that make a difference??? It is only one ._eml that I could find in my system registry.

I will not proceed until I get a response/instruction from you since I know how delicate the Sytem Registry is.

Please reply.

Thanks!
Export key _eml and then delete it.

 HKEY_USERS\S-1-5-21-3126609851-2911718238-1118353925-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\._eml



Ded9
The above steps should resolve your issue.

I got confused a lot...with reg keys and its location ... sorry about that.


Ded9
Restart is required after making the changes.


Ded9
@ Ded9:

Okay, I backed up (exported) that ._eml file in the registry to my desktop and then deleted it, then I rebooted the computer. Then I started my WLM, and dragged and dropped that problematic EML file from the WLM interface onto my desktop... ...YUP! IT is STILL happening!

I went back into the registry and it is STILL THERE TOO at the same registry location !!! This is:
HKEY_USERS\S-1-5-21-3126609851-2911718238-1118353925-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\._eml

It seems to comes back after a system reboot maybe? Why??? What is going on?

I am going to try one more time to delete it and then reboot and check the system registry again. I will let you know in my next post.

Where from here???  

Please reply.

Thanks!
HKEY_CURRENT_USER\­Software\­Microsoft\­Windows Mail

back the key in both account.

Then delete this key in old account and merge the one from new account.


Ded9
@ Ded9:

Okay, listen to this:

FIRST following the rebooting of my computer and deleting the ._eml file, I checked the system registry FIRST BEFORE going ahead with OPENING WLM. ._eml is NOT there! Then I went ahead and opened WLM. Then I dragged and dropped the EML file from the WLM interface to the desktop. Yes, I got that ._eml file on my desktop again. However, in order to see any changes in the system registry, you have to close and re-open the system registry. I did that... ...and sure enough that ._eml file is back in there again!!! Something is restoring the ._eml file in the system registry?!?!? Well, obviously it is WLM putting it back in there.

Your thoughts?

Okay, so continue on from your last post?

Please reply.

Thank you!        
HKEY_CURRENT_USER\­Software\­Microsoft\­Windows Mail

back the key in both account.

Then delete this key in old account and merge the one from new account.

Make sure all your mails are backed up to a different folder.


Ded9
@ Ded9:

In the system registry I see there are 2 keys: Windows Mail and Windows Live Mail next to each other. I KNOW you said in your last post "Windows Mail", but are BOTH INVOLVED and should be backed up or not??? The know the diferrence between Windows Live Mail and Windows Mail, but when it comes to the system registry, I am not sure? BOTH are full of strings that look useful!

Please reply.
Back the 2 keys from both accounts...then delete this key in old account and merge the one from new account.



Ded9
Reboot is required after making the changes.


Ded9
@ Ded9:

Hello. Well to start, I was so hot-to-trot to get going on this fix (first I deleted those two registry entries) that I totally forgot to backup the WLM e-mails. I was a dummy! Thank God, they were saved automatically by WLM in a Windows Live Mail folder/file directory on my system. I saved that file/folder directory in a separate safe location. Now, I figured since I did this damage to WLM by not exporting my messages FRIST, I would like to see if that problematic ._EML file would work if I rebuild it on my system from what I have FIRST and not bring over those 2 registry key files YET from the new user account. So I did. I dragged and dropped that classic EML file I have been using right along onto my desktop. Unfortunately, yup -- still I get the  ._eml file on my desktop.

Anyways, I performed your steps for "Back the 2 keys from both accounts...then delete this key in old account and merge the one from new account." and I STILL I get the ._eml file issue.

We know the ._eml is linked from the WLM as I have proved in a previous post of mine since it was re-created in my system registry.  

BOTTOM LINE:

Then I did a search for this issue on Google. I just did a Google search for this issue online and I never saw this issue in my search results. Here is the link:

http://www.fileinfo.com/extension/_eml

So after reading this, ******IT IS NORMAL******* !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SO WE ARE CHASING NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

...BUT YOU WOULD "THINK" THIS IS AN ERROR IN WLM!!!!!

Please reply.  

Thank you!
If  WLM is working in new user account then start using new account..i can fix this issue with the help of sysinternal tools but it will take some time..so best option is to start using new user account.


Ded9

@ ded:

"If  WLM is working in new user account then start using new account..i can fix this issue with the help of sysinternal tools but it will take some time..so best option is to start using new user account."

Yes, WLM is working now. If you can "fix this issue with the help of sysinternal tools" Ded9, I would totally appreciate that!! :-)

Please keep me posted!

Thank you! ;-)



sysinternal troubleshooting takes a long time ..and might end up with zero results.. would recommend new account...account corruption can create multiple errors.

You can call Microsoft and the check with them....they might have an easy fix.

18009365700



Ded9
@ Ded9 & anyone:

Hello. I posted this similar question in Microsoft Answers and here is what Noel/Firedog replied:

"You forgot to mention your program version. I think this only happens in WLMail 2011.

(1)  This weird behaviour seems to occur only with messages whose subject contains an odd number of full stops/periods (CHR46, %2E). When dragging a message out to the desktop, the file will be renamed with the message's subject. It's as if the idea has been to avoid a double full stop/period before the eml extension by converting one of them to an underscore character, but it's the wrong one that gets converted.

(2)  You can avoid it by pressing F12; the default Save as will be .eml, all full stops/periods in the subject will be converted to underscores and the last save location (e.g. Desktop) will be remembered, so in fact it's easier than dragging out."

Source Link:http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/is-there-a-way-to-completely-end-the-random-eml/dca3a388-e807-4672-82b6-f2eeeb5b958e?tm=1308325768783  

Boy, the experts over there are egotistical, arrogant, and testy with me and especially each other! It is so thick, you can cut it with a knife! I was very uncomfortable there. Usually, it's not that bad over there when I have asked questions in the past. ...but I got my answer.

Anyways, I see I have "to avoid a double full stop/period before the eml extension". Let me ask you (ded9) or anyone, what does that mean??? I could ask that over there, but I really do not want to...

...could you answer that for me??? It's not clear to me what is meant by that? If you have examples, please share a few with me too.

Please reply.
 
Thanks!
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@ Ded9:

You make a very good point! Microsoft may let little issues go because Outlook is their $$$ e-mail client baby! It is true, money is a good motivator, but greed and profit obsession can ruin any industry too -- computers. Yah, I agree 'some' profit for a developers hard work needs to be substantiated and solicited for compensation, but we know companies like Microsoft can take it too far too -- it is well established and documented.

It is "possible" someday the WLM "may" be fixed, but Microsoft will put bug issues like this one on the back burner in favor of their profit making products. Maybe they will dump WLM in favor of another "mostly" workable product in the near future.

Anyways, Ded9, it is time to close this thread. I have reached the end of it. You have stood by me and offered several postulates that unfortunately, did not solve the issue, but you definitely tried hard with your clever approaches. ...and you make a very good point in your last post (which I will say is the "accepted solution" in a matter of speaking). THANK YOU! For that, I will give you 400 points out of 500. I will give the other two EE members near the beginning of this thread 50 points each for their quick postulates. I think I am being fair since I am not giving one EE member the full points because there really is no solutions to this thread (my question).  

I want to thank all of you for your input! We all tried!

Again, thank you!  



   

 



   
Again, thank you all!