troubleshooting Question

Cash Drawer using com port emulater stop responding with Windows 7

Avatar of paul_brinkman
paul_brinkman asked on
Windows 7
3 Comments1 Solution910 ViewsLast Modified:
I have a POS computer that is a Windows 7 64bit machine.  I have a Logic Controls USB cash drawer plugged into it.  I have installed the drivers from the Logic Control website .  The software provided by the cash drawer company is a Com port emulator.  It makes the cash drawer appear in device manager as a COM3 device.  It works beautifully after a reboot.,  but after a while it just stops popping.  I have turned off the hybrid sleep mode and every other power saving feature I can find; however, it still just stops working with out any error messages throughout the day.   My POS software calls a batch file that basically sends an ascii code to COM 3.  I suspect that maybe something is falling asleep.  I can't confirm that at all.

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros